Revenue cum Reservation Manager_

• Hạn nộp: 30/07/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Overall duty

Responsible for maximizing room revenue and other related revenues of X2 Vibe Hoi An in responsible areas on a sustainable platform through all segments and sources of room revenue. Supervise, suggest, implement and ensure the effectiveness of operation and management in all areas of revenue management.

Main responsibilities:

·         Provide and monitor effective revenue management process as follows and ensure the property teams follow and are aware of standards and processes relating to the following based on the revenue management manual

·         Marketing segmentation

·         Competitive set, tracking and market share

·         Core product and pricing structure 

·         Package revenue distribution

·         Distribution 

·         Revenue Management Strategy Meeting process 

·         Inventory control 

·         Geographic 

·         Treatment of complimentary and house rooms 

·         To monitor day to day “daily pick up reports” and be able to suggest, advise and implement to ensure highest possible room nights, rate and occupancy in all segments in current month and the forthcoming 3 months as well as to monitoring cancellation and no show to ensure the lowest figure in these areas and to ensure that the property processed the penalty as per its policy.

·         Oversight of sales/marketing and the property teams to conduct/review/critique the “weekly revenue management strategy meeting” in all areas covered based on the revenue management manual and be able to suggest restriction/ yield where necessary in order to ensure revenue for the property is being maximized and ensure that decisions are implemented.

·         Ensure the proper, efficient and profitable functioning of room revenue. 

·         Review and critique property “month end report” and be able to advise and suggest effective activity and adjustments going forward.

·         Plans, actions and inputs in the annual sales and marketing plan in conjunction with the property’s annual budget.

·         Support and advise property with annual room revenue budget.

·         Support property in effective room revenue forecast to ensure realistic, and reachable forecasts.

·         To monitor the competitor’s availability & pricing on daily basis using our rate shopping tool

·         Oversee property website/3rd party site to ensure rate and availability as well as hotel information is updated.

·         Support property in effective group sales control chart in relation to the rate offer, number of rooms available and validity of the holding of a tentative group block by using an option date.

·         Oversee the property reservation process including reservation release and allotments.

·         Support/advise property team as well as sales and marketing with decision made on what selling/revenue strategy should be changed or adjusted.

·         Develop and maintains standards and procedural manuals both SOP and best current practice related to revenue management which will be approved by the general manager.

·         Control/analyze/support property in the room inventory process by using necessary tools in controlling inventory as per revenue management manual.

·         Ensure that property is up to date with current information and data of the hotel product including room type, room rate, package and restrictions.

·         Maintain effective communication amongst the properties.

·         To ensure that training is carried out and results monitored.

·         Provide coaching and counseling, support and guidance to employees and management as required.

·         Guide and direct Online Sales team in ensuring each product get maximum possible visibility on all Online Channels.

·         Ensure Channel management software is used on a regular basis by all property teams

·         Ensure Best Rate Guarantee Scheme is understood and followed, assist reservations where needed

Quyền lợi được hưởng

- Very Competitive in salary and benefit packages

Yêu cầu công việc

·         2 - 4 years of hands-on Hotel Revenue Management experience.

• A strong command of both written and spoken English is required; additional languages an asset.
• Bachelors or Masters Degree in Hotel Management, Tourism or Economic Studies.
• Highly computer literate with a high level command of Excel.
• Knowledgeable of hotel technology: PMS, Channel Manager, GDS, CRS, Extranet
• Commercial minded.
• Strong sense of need for achievement of goals and success.
• Sound ability and knowledge to develop standards of operations and strategic processes
• Good analytical and numeric skills for fast data crunching.

Yêu cầu hồ sơ

CV with full information of experiences, education and personal information shall be sent to email address at Tin đã hết hạn

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