Assistant Director of Banquet Sales - Phó Giám Đốc Kinh doanh Tiệc
- Hạn nộp: 28/02/2020
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Nam Từ Liêm - Hà Nội
Giờ hành chính
Kinh doanh & tiếp thị
21/02/2020 15:43
Mô tả công việc
FINANCIAL RETURNS
· Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise lead conversion rate
· Ensure the timely follow up and pursuit of business with customers and stakeholders in order to drive the highest levels of conversion
· Conduct and/or assist Sales team in customer negotiation process
· Conduct proposal negotiation process and assist Business Development team where necessary
· Handle contract signing process
· Updated lead status in relevant systems and communicates lead status to relevant Business Development staff (e.g. account owner)
· Maintain effective control of MICE Team expenses
PEOPLE
· Team up with counterpart Event Management staff to deliver sector/customer specific services when appropriate
· Communicate to his/her superior any issues encountered and other relevant information
· Organise training sessions, daily briefings and other meetings as required
· Conduct periodic formal reviews with the team on their targets and goals
· Conduct Annual Performance reviews, set Key Performance Objectives and Personal Development plans in line with IHG standards and brand standards for each member of the team
· Recommend and/or initiate salary, disciplinary, or other staffing/human resource-related actions in accordance with hotel or company rules and policies
· Act as escalation point for clients and members of the MICE Team when issues are not solved at a proper level
GUEST EXPERIENCE
· Process customer inquiry in accordance to specified service standards
· Develop and deliver relevant documentation to the customer (e.g. proposal, contract)
· Prepare and deliver site inspections, entertainment, familiarisations and other events for potential customers (when necessary); ensure all details of meetings and conventions are in compliance with hotel standards, including room set-ups, staging, lighting, audio-visual, traffic flow, menus, décor, entertainment, group room blocks, transportation, billing instructions and VIP services
RESPONSIBLE BUSINESS
· Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions
· Develop awareness and reputation of the hotel and the brand in the local community
Perform other duties as assigned.
Quyền lợi được hưởng
- Full salary and service charge in probation period
- Attractive salary and insurance package
- Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
- Opportunity to join international training and development programs
- Delicious and nutritious meal at Hotel’s Social Café
- Sleeping Lounge for Employee
- Laundered uniform provided by Hotel
- Pre-employment health check and annual health check
- Birthday gift and Allowances on other special events
- Free parking
- Recognition program with valuable gifts
- Summer vacation and many team building activities
- Hotel discounts worldwide at all IHG Hotels and Resorts
- Food & Beverage discount at Hotel
- Other benefits according to Hotel’s policy
Yêu cầu công việc
Required Skills – • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency. • Problem solving, reasoning, motivating, organizational and training abilities. • Good writing skills • Leadership skills. Qualifications – • Diploma in Hotel Management, Sales & Marketing or related field. Experience – • 3 years related experience
Yêu cầu hồ sơ
Please send your CV (recent photo attached) to: • Email: Tin đã hết hạn or, • Send directly at HR Office, B1F, Keangnam Hanoi Landmark72 Tower, Pham Hung Str, Nam Tu Liem, Hanoi
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- Quy mô:
- Keangnam Hanoi Landmark Tower, Plot E6 Cau Giay New Urban Area, Me Tri Ward, Nam Tu Liem District, Hanoi, Vietnam
- https://landmark72.intercontinental.com/
Tọa lạc tại tòa tháp Hanoi Landmark72, InterContinental Hanoi Landmark72 là khách sạn năm sao cao nhất Việt Nam với 359 phòng nghỉ cao cấp, sang trọng, tất cả đều có tầm nhìn tuyệt đẹp ra toàn cảnh Hà Nội. Được thiết kế dựa trên ý tưởng nghệ thuật độc đáo, các nhà hàng và quán Bar trong khách sạn hứa hẹn là điểm đến hấp dẫn để thư giãn ở độ cao tới 300m. Ngoài ra, khu vực hội nghị với diện tích 3000m2, bao gồm phòng tiệc lớn với sức chứa hơn 1000 người là một địa điểm lý tưởng cho mọi sự kiện. Bên cạnh đó, tại tập đoàn IHG, chúng tôi luôn tâm niệm con người là tài sản quan trọng nhất và là trung tâm của mọi quyết định. Cam kết của chúng tôi tới mọi thành viên trong đội ngũ là mang tới môi trường làm việc lý tưởng nhất để gây dựng và phát triển sự nghiệp. Vì vậy, dù bạn là ai, sở thích của bạn là gì, hãy mang trọn vẹn niềm đam mê đó tới IHG và bạn sẽ có không gian được là chính mình tại chính nơi làm việc.
Thông tin liên hệ
- Human Resources Department