Room Service Waiter / Waitress

• Hạn nộp: 29/01/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Accurately records, pre-checks and picks-up all food and beverage orders.

• Check with guests to ensure satisfaction with each food course and/or beverages.

• Responsible for cleaning and removing the trolleys/trays from guest rooms and corridor.

• Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.

• Present physical and accurate check to guest and complete the payment process.

• To be able to immediately monitor guest comments and pass on to your Superior, and be pro- active in solving problems whenever possible.

• To have a full knowledge of the food & beverage items & their specifications, menu prices, recipes and style of service etc.

• To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and also up sell alternatives.

• Check with the guest regarding the satisfaction of the meal. 

• Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

• Complete closing duties, including restocking items, turning off lights, etc.

• Maintain cleanliness of work areas, chinaware, glassware, etc., throughout the day.

• Report cleanliness and maintenance issues to the immediate supervisor.

• Assist in carrying out scheduled inventories of products and operating equipment.

• Ensure that the place of work and surrounding area is kept clean and organized at all times.

• Ensure proper appearance and grooming while on duty.

• Ensure to have minimum wastage and breakage.

• Ensure communication between Kitchen, Order taker and service team members.

• Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

• Being knowledgeable to operate the hotels point of sales (POS) system, other order taking systems or hand held devices, inventory software etc.

• To ensure a very good relationship between the Operations floor, the Kitchen & Front of House

• Assist in carrying out scheduled inventories of products and operating equipment.

• Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors.

Quyền lợi được hưởng

• Full salary, service charge and local social insurance contribution in probation period
• Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
• Opportunity to join international training & development programs and cross training programs
• 2 OFF days/ week
• Delicious and nutritious meal at Hotel’s Social Café
• Sleeping Lounge for Employee
• Laundered uniform provided by Hotel
• Pre-employment health check and annual health check
• Birthday gift and Allowances on other special events
• Recognition program with valuable gifts
• Summer vacation and many team building activities
• Hotel discounts worldwide at all IHG Hotels and Resorts
• Unlimited Food & Beverage discount at Hotel
• Free parking
• Other benefits according to Hotel’s policy

Yêu cầu công việc

Required Skills – • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • Able to read and write English • Able to work night shift  

Yêu cầu hồ sơ

Please send your CV (recent photo attached); Download Application Form here: http://bit.ly/ICLM72_ApplicationForm or, • Tel: 024 3275 3464

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