In Room Dining Order Taker

InterContinental Hanoi Landmark72

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once. • Articulate and repeat each order to the guest before hanging up. Use guest name and title. • Follow established script to encourage up-selling. • Give guest the approximate time of delivery. • Correctly enter all pertinent information of an order including special items, cooking meat instructions, no seasoning (MSG, salt), etc. • Close checks to correct guest’s room account. • Print reports and/or complete paperwork at the end of shift. • Promote teamwork and quality service through daily communication and coordination with other departments. Coordinate VIP deliveries with appropriate departments. • May assist with other duties as assigned.

Quyền lợi được hưởng

  • Full salary, service charge and local social insurance contribution in probation period
  • Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
  • Opportunity to join international training & development programs and cross training programs
  • 2 OFF days/ week
  • Delicious and nutritious meal at Hotel’s Social Café
  • Sleeping Lounge for Employee
  • Laundered uniform provided by Hotel
  • Pre-employment health check and annual health check
  • Birthday gift and Allowances on other special events
  • Recognition program with valuable gifts
  • Summer vacation and many team building activities
  • Hotel discounts worldwide at all IHG Hotels and Resorts
  • Unlimited Food & Beverage discount at Hotel
  • Free parking
  • Other benefits according to Hotel’s policy

Yêu cầu công việc

Required Skills – • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • Able to read and write English • Able to speak Korean is an advantage Qualifications – • College or vocational training Experience – • Customer Service experience preferred.

Yêu cầu hồ sơ

Please send your CV (recent photo attached); Download Application Form here: or, • Tel: 024 3275 3464

In Room Dining Order Taker

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