Receptionist

• Hạn nộp: 31/08/2026
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

About the role:

The Front Desk Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.

What you will do:

• ​Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
• Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone;
• Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests

Quyền lợi được hưởng

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Employee Discovery Nights at other Four Seasons Hotels and Resorts
• Complimentary Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Complimentary Employee Transportations from/to Danang center

Yêu cầu công việc

• One + years experience working within a luxury hotel or similar environment is considered an asset
• Excellent interpersonal skills and communication skills
• Cross cultural sensitivity, and customer service orientation
• Guest centricity and understanding the importance of guest’s preferences

Yêu cầu hồ sơ

• Application form
• Notarized CV
• Notarized copies of ID card 
• Notarized copies of related certificates
• Medical certificates (within 6 months)
• 2 photos (4 x 6 cm)

• Bình luận (5)
• Đánh giá (5)