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1140 400
16865 1

Reservation Manager

  • Hạn nộp: 30/01/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Cập nhật
18:07 29/01/2021

Mô tả công việc

    Provide supervision to Reservations Staff. Ensure department standards and policies are adhered to, making recommendations where necessary to reach overall performance goals

·         Ensure information provided to guests is accurate and individualized

·         Coach agents in areas of up-selling, cross-selling and ongoing skill set knowledge

·         Monitor day-to-day operations to ensure call volumes are managed in the most efficient manner possible, administrative duties are completed and productivity is maximize

·         Assist in preparing daily, weekly and monthly report

·         Assist in the coordination of new rate offers including rate building, determining operational flows, communicating offers to the hotel community, and deficiency testing

·         Ensure smooth shift changes with proper pass-on to the next shift

·         Report any equipment failures/problems & repair requests to Maintenance Departmen

·         Respond to enquiries about hotel products and services by telephone, fax and email according to standard guidelines

·         Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features to promote its products and service

·         Coordinate and communicate with all other departments to ensure a smooth operation

Quyền lợi được hưởng

-             International working environment under Accor management

-          13 days Annual Leaves per year, 2 day off per week

-          Accommodation, 3 meal per, uniform, transportation are provided

-          Relocation provided

-          Annual homecoming allowance

-          International Medical Insurance (Suncare) provide from probation time

-          Annual Medical check-up

-          Accor Bienvenue benefit from 6 months working

-          Social Insurance and holiday per law

-          Service Charge as revenue, apply from probation time

-          Yearly complementary for using Cable Car service within Sunworld chains for personal and family

Yêu cầu công việc

• Minimum 1 years’ experience in similar capacity.
• Ability to conduct vigilant and appropriate yield management.
• Contributes actively towards revenue through effective management of the reservation department.
• Well versed with relevant reservation systems
• Presentable and possess excellent communication skills, both written and oral in English

Yêu cầu hồ sơ

- Letter
- Resume
- Health certificate within of six months
- Curriculum vitae in Vietnamese certified by local People’s Committee
- ID card

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Sắp xếp đánh giá:

  • Mũi Ông Đội, Thị trấn An Thới, Huyện Phú Quốc, Tỉnh Kiên Giang
  • (0297) 3 54 6666
  • PREMIER VILLAGE PHU QUOC RESORT - MANAGED BY ACCORHOTELS Located in Ong Doi Cape – in the Southwest of Phu Quoc Pearl Island , Premier Village Phu Quoc Resort is in a unique position in Asia: clear sea water, fine white sand, gigantic rock, beautiful hill slope and dreamlike primeval forests. The resort was designed by the world’s leading designers. It has many leading facilities: restaurant chain with a capacity of up to 1,000 people, premium spa, modern entertainment club, restaurant area for luxurious parties... Especially, the resort has a zero-entry swimming pool with a length of more than 300m and an area of 8,000m2 and peninsulas connecting the eastern coast to the western one.