- Hạn nộp: 30/05/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
Huyện Phú Quốc - Kiên Giang
Làm theo ca
Mô tả công việc
1. To provide guest recognition at all times by interaction with guest on a continual an complete basis.
2. To do your utmost to ensure optimum guest comfort and satisfaction.
3. To never say “ no “ to a guest and going out of your way to satisfy a guest request even if the item or service is unavailable.
4. To know all in house guest names and villa numbers and be able to recognize guest by sight. To use guests first name as form off address.
5. To record all guest complaints, guest comments, compliments, damage or loss of guest property, and other relevant information in the Resort Host Log Book.
6. To report all guest complaints, compliments and suggestions immediately to Management.
7. To be fully coversant in all Fidelio computer Front Office operation.
8. To use Fidelio guest history as a tool to become fully conversant with returning guests likes and dislike, previous experiences, preferred activities, children’s names, F&B preferences. Etc.
9. To obtain selective guest history information from our in house guest and input important information into the Fidelio guest profile.
10. To attend the daily morning or afternoon Front Office briefing at beginning of your shift.
11. To attend the monthly Resort Host meeting with the Director of Room.
Quyền lợi được hưởng
- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels.
- Good salary, benefits and bonus.
- Have annual physical examination.
- Supporting shift meals at staff canteen
Yêu cầu công việc
• Strong Vietnamese and English language skills.
• Ability to perform clerical duties
• Strong administration skills.
Yêu cầu hồ sơ
Kindly send your resume to the email address: Gửi email or contact by phone number: 02973 546 666 - ext: 5702
Nộp hồ sơ ứng tuyển
Lưu ý: Bạn nên Tạo hồ sơ trực tuyến để Nhà tuyển dụng chủ động liên hệ tới bạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 3MB
- Mũi Ông Đội, Thị trấn An Thới, Huyện Phú Quốc, Tỉnh Kiên Giang
PREMIER VILLAGE PHU QUOC RESORT - MANAGED BY ACCORHOTELS Located in Ong Doi Cape – in the Southwest of Phu Quoc Pearl Island , Premier Village Phu Quoc Resort is in a unique position in Asia: clear sea water, fine white sand, gigantic rock, beautiful hill slope and dreamlike primeval forests. The resort was designed by the world’s leading designers. It has many leading facilities: restaurant chain with a capacity of up to 1,000 people, premium spa, modern entertainment club, restaurant area for luxurious parties... Especially, the resort has a zero-entry swimming pool with a length of more than 300m and an area of 8,000m2 and peninsulas connecting the eastern coast to the western one.