Public Area Supervisor

• Đã tuyển xong
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

I. OVERALL OBJECTIVE

Supervise and inspect the work of assigned room and/or public area attendants to ensure product quality standards are meet and that optimum service is provided to hotel guests according to hotel and company business objectives.

II. MAIN DUTIES

Supervises the implementation of housekeeping standards and procedures in relation to:

Recommends changes to these standards and training needs on an ongoing basis

Ensure cleaning schedules are completed in a routine and timely manner

Maintain a current and thorough knowledge of all housekeeping systems

Liaise with Front Office for guest and hotel requirements

Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning)

Manages all special requests made by guests

Maintains adequate stock levels

Complete stock takes as required

Conducts shift briefings to ensure hotel activities and operational requirements are known

Conversant with emergency evacuation and fire procedures

Be prepared to implement assigned tasks during emergencies such as fires, power failures and bomb threats

Conducts on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member

Coachs, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance

Recycles where-ever possible and enforces cost saving measures to staff

Quyền lợi được hưởng

1. Salary and Allowances

Full Salary & monthly Service Charge in probation period

Support to relocation allowance by ranks

Home Visit allowance

2. Benefits

Supported housing staff with full amenities and entertainment area

Support shuttle bus to Hotel.

Support for full meals during the work shift and day off.

Uniforms are provided according to Hotel standards.

International working environment, joining training courses according standard of AccorHotels.

3. Insurance policy

Insurance according to the provisions of Labour law

Suncare Insurance according to the provisions of policy SunGroup

Yêu cầu công việc

Knowledge and Experience

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

Able to speak, read and write English

Proficient in the use of Microsoft Office

Organizational and training abilities

Competencies

High School or Diploma in Hotel Administration, Hotel Management or equivalent

2 years housekeeping experience preferably in a hotel of similar size and complexity and including supervisory experience or training.

Type and level of experience required may vary slightly based on size and complexity of operation

Yêu cầu hồ sơ

If you are interested, please contact our Recruitment team via:

• Apply to via hoteljob.vn
• Submit CV to email: hb2r4-hr4@ accor.com (please delete the space after the @ character)
• Tel: 091 763 5788 (Mr.Linh)

*Note that ONLY shortlisted candidates will be contacted.

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