Guest Relations Officer

InterContinental Hanoi Landmark72

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Plan and co-ordinate the provision of friendly, efficient services to guests • Schedule activities for guests • Plan and co-ordinate all promotional activities targeting clients • Trace relevant statistics about clientele • Co-ordinate and supervise all activities for guests • Assist with check-ins/check-outs of clients • Greet Guests upon arrival • Room Guests • Cover guest relations desk • Assist guests with airline bookings and reconfirmation’s • Assist all departments in being receptive to the needs of guests • Attend recreation activities when necessary • Plan and conduct group and function rundown meetings • Assist in any other duties when required by the Guest Relations Manager • Assist with translations (information; guest directory; menus etc) as required • Provide feedback from Guests to Front Office Manager for action

Quyền lợi được hưởng

BENEFIT:

  • Full salary; service charge and social insurance contribution in probation period
  • Attractive salary and insurance package
  • Opportunity to work with a great team of people and career growth in the world’s largest luxury hotel brand
  • Opportunity to join international training and development programs
  • Delicious and nutritious meal at Hotel’s Social Café
  • Sleeping Lounge for Employee
  • Laundered uniform provided by Hotel
  • Pre-employment health check and annual health check
  • Birthday gift and Allowances on other special events
  • Free parking
  • Recognition program with valuable gifts
  • Summer vacation and many team building activities
  • Hotel discounts worldwide at all IHG Hotels and Resorts
  • Unlimited Food & Beverage discount at Restaurants and Bars in Hotel
  • Other benefits according to Hotel’s policy

Yêu cầu công việc

Required Skills – • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. • Able to read and write English • Able to read, write and speak Korean • Proficient in the use of Microsoft Office and Front Office System Qualifications – • Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent Experience – • 1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.

Yêu cầu hồ sơ

Please send your CV (recent photo attached) to: • Email: Gửi email or, • Send directly at HR Department: B1, Keangnam Hanoi Landmark72 Tower, Pham Hung Str, Nam Tu Liem, Hanoi • Telephone No.: 024 3275 3464

Guest Relations Officer

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5.0

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5 ĐÁNH GIÁ

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