Nhân viên Lễ tân / Front Office Agent

• Hạn nộp: 31/12/2025
• Mức lương: 8 - 12 triệu

Thông tin cơ bản

Mô tả công việc

1.Greets guest courteously upon arrival.

2.Assigns room for arriving guest.

3.Advises all guests of their room numbers and room rates.

4.Promotes next destination sales upon check-in.

5.Promotes in-house service facilities in order to increase revenues.

6.Keeps an accurate room status at all time.

7.Handles complaints efficiently and promptly.

8.Actively participates in group rooming.

9.Handles guest needs, inquiries and requests.

10.Ensures that all pertinent information is recorded on Registration cards.

11.Check-in guest in the hotel system with accurate room rate & keys guest’s information in the police system.

12.Reports daily activity on log book.

13.Maintains good employee relations.

14.Helps Cashier to check-out guest.

15.Complies with hotel health, safety and hygiene policy.

16.Performs related duties and special projects as assigned.

17.Well-groomed, neat and tidy at work.

18.Strictly comply the Hotel regulation and Employee Handbook.

19.Implement Department Head’s instruction and assignment.

20.Follow communication lines and report lines.

21.Maintain hotel standards of service quality and performance standards.

22.Believe in teamwork, cooperate with colleagues.

Any additional tasks requested by his/ her HOD.

Quyền lợi được hưởng

- Lương cạnh tranh; - Môi trường làm việc năng động, chuyên nghiệp; - Hưởng các chế độ, quyền lợi theo luật Lao động quy định và theo Quy chế của công ty; - Cơ hội phát triển bản thân

Yêu cầu công việc

Computer and B.A degree in Tourism or language.

Good knowledge of Reception works, willing to work shift duties. Handle hotel guests when providing services to them and ability to answer phone calls in a friendly and courteous manner.

Minimum 1 year of experience

Yêu cầu hồ sơ

Please contact to phone no. 0981644247 Mr Tal / 0909120832 Ms Vân

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