Sales Coordinator (Nhân viên điều phối kinh doanh)

• Đã tuyển xong
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Prepare banquet event orders on a daily basis according to contracts and make necessary amendments according to customer’s instruction (written where possible).
• Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements are agreeable.
• Welcome and acknowledge all customers, anticipate and address customers' service needs, and thank customers with genuine appreciation.
• Communicate with Food & Beverage Operations and Banquet Dept regarding booking of events.
• Update and provide the prices/quotation, the contract to customer.
• Take customers' detailed inquiries, send out proposals and assist in organizing customers’ events in a professional and helpful manner.
• In charge of yield management of banquet venues. Making sure allocation of function room/ venue blocking is according to group size in order to maximize revenue.
• Liaise and maintain with the Purchasing Department and suppliers and raise Purchase Orders/contracts for outside contracting jobs such as banners, backdrop, entertainment, AV equipment, venue rental etc. in order to get the best services and competitive prices.
• Prepare and distribute forecasts with accurate information and revenue on daily/weekly/monthly basis.
• Exceed customers' expectation by understanding customers’ needs, provide professional catering or meeting advise and coordinate all function related matters to the finest details through a checklist two days prior to function for a simple function and one week prior for important or function with complicated request.
• Prepare the Evaluation letters to the customers after the functions
• To ensure the billing procedures are carried out efficiently and accurately
• To undertake any other duties assigned by the Sales Manager

Quyền lợi được hưởng

• Service charge bonus payable on monthly basis
• Any commission earned following sales targets achievement
• 2/9 bonus, 13th salary month bonus, annual bonus based on performance; annual review
• 12 annual leave per year, Saturday and Sunday off
• Social insurance, health insurance, unemployment insurance, 24/7 accident insurance paid
• Duty meal and parking provided
• Annual health check-up, annual holiday trip with team
• Opportunities for learning and development

Yêu cầu công việc

• Bachelor's Degree (B.A.) or equivalent; major in Sales & Marketing, Tourism & Hospitality preferable.
• Experience in a customer service role in the hotel/leisure/retail sector
• Good command of the Vietnamese & English language, both written and verbal, due to the constant contact with clients. Fluency in other languages would be beneficial.
• High level of IT skills, including Excel, PowerPoint, and Word
• Proactive approach to meeting deadlines and targets
• Excellent organisational and administration skills
• Excellent communication skills, passion for delivering exceptional levels of guest service

Yêu cầu hồ sơ

Please send your CV in English to HR Department via email at Tin đã hết hạn

or telephone: 024.3934 0888 - ext: 3042

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