Night Manager
- Hạn nộp: 18/02/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Huyện Phú Quốc - Kiên Giang
Ca đêm
Tiền sảnh
07/01/2021 19:57
Mô tả công việc
Conduct inspections of front of house and back of house during shift, including Front Office, Housekeeping, Lobby, Food and Beverage Outlets, Public Areas, Car Parking
Meet and Greet VIPs
Handle all Complaints
Ensure working of all Front Office Policies and Procedures
Ensure effective shift hand-over
Be knowledgeable of Front Office systems and know back up procedures and system recovery procedures
Efficient check in and check out process
Review and monitor early morning wake up procedures
Post room charges
Maintain correct guest registration cards
Maintain special programs (eg frequent flyer; priority club)
Effective management of incoming and outgoing calls
Maintain current Hotel information
Provide information on memberships
Communicate problems, resolved or unresolved to your Supervisor at shift change over and document in log book
Perform any other duties which may be assigned by the management from time to time.
Quyền lợi được hưởng
Yêu cầu công việc
Required Skills
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
Good writing skills
Proficient in the use of Microsoft Office and Front Office System
Problem solving, training and organizational abilities
Qualifications
Bachelor’s Degree or Diploma in Hotel Administration, Hotel Management or equivalent
Experience
2 years experience in front office / guest services or related discipline including supervisory experience, or an equivalent combination of education and experience.
Yêu cầu hồ sơ
- Resume
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
- https://www.facebook.com/ICPQcareers
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.
Thông tin liên hệ
- Phòng Nhân Sự - Recruitment Manager