Bellman - Nhân Viên Hành Lý

InterContinental Phu Quoc Long Beach Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

·         Assist with guest packages, coats, luggage, etc. Being alert and taking the initiative to provide assistance to all guests courteously and quickly, before being asked.

·         Possess willingness to please and give undivided attention to any approaching guest

·         Adhere to guest check in and check out procedures related to baggage handling

·         Warmly welcome guests by name at the main entrance, with particular note of repeat guests, VIPs and IHG loyalty related members

·         Warmly welcome or farewell guests by opening and closing car, van, coach and taxi doors

·         Maintain a spotless Porte Cochere and Driveway, ensuring that there are no vehicles parked without authorization from Chief Concierge

·         Direct all arrival guests to the lobby for check-in. Co-ordinate with Guest Service Agents for luggage delivery. If required, escort guests to rooms and hotel facilities.

·         Be familiar with the hotel layout and take note of best route to escort guests

·         Room the guest in accordance with hotel standards

·         Be familiar with lift locations and emergency stairs

·         Provide information to guests about the hotel facilities and assist with services

·         Learn and utilize name of guests, in particular repeat and long staying guests while remaining alert to be able to provide personalized assistance to guests and extend recognition

·         Keep the lobby Front Line and Port Cochere area clean, tidy. inform Concierge Supervisor in case of major cleaning is need to be scheduled by Housekeeping, Concierge or Bell Captain if any area requires major cleaning

·         Follow dress code and grooming standards, ensuring presentation is impeccable while on duty

·         Assist colleagues in other sections, replacing them temporarily when necessary

·         Ensure all guest luggage is kept in the luggage store, and maintain cleanliness and equipment inventory in the store before going off duty on each shift

·         Upon arrival of newspaper, prepare and deliver them to guest rooms as assigned by the Bell Captain

·         Note important information/follow ups on Duty Log for next shift

·         Operate and manage Communication equipment(s)

·         Provide assistance to Arrange transportation and coordinate luggage whenever required

·         Manage the key system securely Responsible of master key and access to bell storage

·         Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

·         Perform any other duties which may be assigned by the management from time to time.

·         Be a friendly face and helping hand to our guests

·         Look smart – wear your uniform with pride

·         Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

·         May assist with other duties as assigned by management

Quyền lợi được hưởng

- As per labor law
- Relocation ticket
- Rest & Relaxation ticket
- Uniform, accommodation, transportation & meals are provided
- International working environment
- Service charge

Yêu cầu công việc

Education: High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Service years in the field:  6 months experience in guest service or customer service, or an equivalent combination of education and experience. Fresh Graduate is welcome

Knowledge and skills:

• Strong Communication skills when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Physically strong for long hours standing and carry heavy loads

Language: English and Vietnamese

Yêu cầu hồ sơ

- Resume

- Certificates related to applied position
- Email address: Gửi email
- Phone: 0919 290 709/ 02973978888 (Phòng Nhân sự)

Chức danh Địa điểm Ngày kết thúc Mức lương
Rooms Attendant - Nhân Viên Buồng Phòng 05/12/2019 Thỏa thuận
Butlers 26/11/2019 Thỏa thuận
Assistant Chief Steward - Trợ Lý Quản Lý Tạp Vụ 30/11/2019 Thỏa thuận
Waiter/ Waitress - Nhân viên Phục Vụ Nhà Hàng 30/11/2019 Thỏa thuận
Club Page - Nhân Viên Câu Lạc Bộ Khách Hàng Cao Cấp 29/11/2019 Thỏa thuận
Chef De Partie 30/12/2019 Thỏa thuận
Recreation & Entertainment Supervisor/ Giám Sát Giải Trí 02/12/2019 Thỏa thuận
SOUS CHEF - BẾP PHÓ 30/11/2019 Thỏa thuận
Cook - Nhân Viên Nấu Bếp 30/11/2019 Thỏa thuận
NHÂN VIÊN KỸ THUẬT SỮA CHỮA, BẢO TRÌ 30/12/2019 Thỏa thuận
PM Technician - Nhân Viên Kỹ Thuật Sữa Chữa, Bảo Trì 15/12/2019 Thỏa thuận
Duty Engineer - Trưởng Ca Kỹ Thuật 15/12/2019 Thỏa thuận
Demi Chef De Partie - Tổ Phó Bếp 14/12/2019 Thỏa thuận
Stewards - Nhân Viên Tạp Vu Bếp 30/12/2019 Thỏa thuận
Nhân Viên Thời Vụ - Thợ Sơn 07/12/2019 Thỏa thuận
Security Officer (Nhân viên An Ninh) 06/12/2019 Thỏa thuận
EAM's Secretary - THƯ KÝ TRỢ LÝ GIÁM ĐỐC ĐIỀU HÀNH PHỤ TRÁCH ẨM THỰC 05/12/2019 Thỏa thuận
Recreation Attendant - Nhân Viên Bộ Phận Giải Trí 30/11/2019 Thỏa thuận
Spa Therapist - Nhân Viên Trị Liệu 30/11/2019 Thỏa thuận
Housekeeping Manager 30/11/2019 30 - 40 triệu
Guest Service Centre Agent/ Operator/ Nhân Viên Tổng Đài 30/11/2019 Thỏa thuận
Guest Service Supervisor - Giám Sát Lễ Tân 30/11/2019 Thỏa thuận
Guest Service Agent - Nhân Viên Lễ Tân 30/11/2019 Thỏa thuận
F&B Supervisor - Giám Sát Nhà Hàng 30/11/2019 Thỏa thuận
Steward Team Leader - Tổ Trưởng Tổ Tạp Vụ 30/11/2019 Thỏa thuận
Assistant Restaurant Manager 30/11/2019 Thỏa thuận
Banquet Sous Chef – Bếp Phó Bếp Tiệc 30/11/2019 Thỏa thuận
Chef de Cuisine 30/11/2019 Thỏa thuận
Assistant Director of Sales (base HCMC) 30/11/2019 Thỏa thuận
Assistant Human Resources Manager 30/11/2019 Thỏa thuận
Senior Sales Manager 30/11/2019 Thỏa thuận





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