Bellman - Nhân Viên Hành Lý

InterContinental Phu Quoc Long Beach Resort

Quy mô :

Phòng Nhân Sự 0297 3 978 888 HRM
Tổ 3, Khu phố 7, thị trấn An Thới, huyện Phú Quốc, tỉnh Kiên Giang

Theo dõi Nhà tuyển dụng này

Mô tả công việc

·         Assist with guest packages, coats, luggage, etc. Being alert and taking the initiative to provide assistance to all guests courteously and quickly, before being asked.

·         Possess willingness to please and give undivided attention to any approaching guest

·         Adhere to guest check in and check out procedures related to baggage handling

·         Warmly welcome guests by name at the main entrance, with particular note of repeat guests, VIPs and IHG loyalty related members

·         Warmly welcome or farewell guests by opening and closing car, van, coach and taxi doors

·         Maintain a spotless Porte Cochere and Driveway, ensuring that there are no vehicles parked without authorization from Chief Concierge

·         Direct all arrival guests to the lobby for check-in. Co-ordinate with Guest Service Agents for luggage delivery. If required, escort guests to rooms and hotel facilities.

·         Be familiar with the hotel layout and take note of best route to escort guests

·         Room the guest in accordance with hotel standards

·         Be familiar with lift locations and emergency stairs

·         Provide information to guests about the hotel facilities and assist with services

·         Learn and utilize name of guests, in particular repeat and long staying guests while remaining alert to be able to provide personalized assistance to guests and extend recognition

·         Keep the lobby Front Line and Port Cochere area clean, tidy. inform Concierge Supervisor in case of major cleaning is need to be scheduled by Housekeeping, Concierge or Bell Captain if any area requires major cleaning

·         Follow dress code and grooming standards, ensuring presentation is impeccable while on duty

·         Assist colleagues in other sections, replacing them temporarily when necessary

·         Ensure all guest luggage is kept in the luggage store, and maintain cleanliness and equipment inventory in the store before going off duty on each shift

·         Upon arrival of newspaper, prepare and deliver them to guest rooms as assigned by the Bell Captain

·         Note important information/follow ups on Duty Log for next shift

·         Operate and manage Communication equipment(s)

·         Provide assistance to Arrange transportation and coordinate luggage whenever required

·         Manage the key system securely Responsible of master key and access to bell storage

·         Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

·         Perform any other duties which may be assigned by the management from time to time.

·         Be a friendly face and helping hand to our guests

·         Look smart – wear your uniform with pride

·         Other ad-hoc duties – unexpected moments when we have to pull together to get a task done

·         May assist with other duties as assigned by management

Quyền lợi được hưởng

- Insurance as labor law

- At least 14 annual leave, 2 day off/week

- Relocation, Repatriation allowance

- Rest & Relaxation., Home leave allowance

- Accommodation, uniform, transportation and meal are provided

- Service charge as revenue

- International working environment

- Health care insurance for personal at least 6 months and for family after working 2 years

- 24/7 accident insurance

Yêu cầu công việc

Education: High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Service years in the field:  6 months experience in guest service or customer service, or an equivalent combination of education and experience. Fresh Graduate is welcome

Knowledge and skills:

• Strong Communication skills when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Able to speak, read and write English

• Physically strong for long hours standing and carry heavy loads

Language: English and Vietnamese


Yêu cầu hồ sơ

- Resume

- Certificates related to applied position
- Email address: Gửi email
- Phone: 0919 290 709/ 02973978888 (Phòng Nhân sự)

Bellman - Nhân Viên Hành Lý

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Chức danh Ngày kết thúc Mức lương
Duty Manager 30/03/2020 Thỏa thuận
Engineering Coordinator - Thư Ký Bộ Phận Kỹ Thuật 12/03/2020 Thỏa thuận
Guest Service Agent - Nhân Viên Lễ Tân 28/02/2020 Thỏa thuận
Assistant Director of Sales (base HCMC) 28/02/2020 Thỏa thuận
Reservation Agent - Nhân Viên Đặt Phòng 28/02/2020 Thỏa thuận
Training Manager 28/02/2020 Thỏa thuận
Human Resources Officer - Nhân Viên Nhân Sự 28/02/2020 Thỏa thuận
Assistant Human Resources Manager 28/02/2020 Thỏa thuận
Public Space Attendant - Nhân Viên Vệ Sinh Khu Vực Công Cộng 28/02/2020 Thỏa thuận
Public Space Supervisor 28/02/2020 Thỏa thuận
Rooms Attendant - Nhân Viên Buồng Phòng 28/02/2020 Thỏa thuận
Housekeeping/ Floor Supervisor - Giám sát Buồng Phòng 28/02/2020 Thỏa thuận
Housekeeping Manager 28/02/2020 Thỏa thuận
Guest Service Centre Agent/ Operator/ Nhân Viên Tổng Đài 28/02/2020 Thỏa thuận
Bellman - Nhân Viên Hành Lý 28/02/2020 Thỏa thuận
Driver - Nhân Viên Lái Xe Bộ Phận Tiền Sảnh 28/02/2020 Thỏa thuận
Driver - Tài Xế Lái Xe Dấu E 28/02/2020 5 - 8 triệu
Korean Speaking - Guest Relations Officer 28/02/2020 Thỏa thuận
F&B Hostess 28/02/2020 Thỏa thuận
Waiter/ Waitress - Nhân viên Phục Vụ Nhà Hàng 28/08/2020 Thỏa thuận
F&B Captain 28/02/2020 Thỏa thuận
Storekeeper - Nhân viên Kho 28/02/2020 8 - 12 triệu
Credit Manager - Quản Lý Tín Dụng 28/02/2020 Thỏa thuận
Purchasing Manager - Trưởng Phòng Cung Ứng 28/02/2020 Thỏa thuận
AC Technician - Nhân Viên Kỹ Thuật Điện Lạnh 28/02/2020 Thỏa thuận
AV Technician - Nhân Viên Kỹ Thuật Âm Thanh Ánh Sáng 28/02/2020 Thỏa thuận
Kitchen Supervisor - Giám Sát Kỹ Thuật Bếp 28/02/2020 Thỏa thuận
LAUNDRY TECHNICAL SUPERVISOR - GIÁM SÁT KỸ THUẬT GIẶT LÀ 28/02/2020 Thỏa thuận
Electric Supervisor 28/02/2020 Thỏa thuận
Duty Engineer - Trưởng Ca Kỹ Thuật 28/02/2020 Thỏa thuận
Stewards - Nhân Viên Tạp Vu Bếp 28/02/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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THÔNG TIN LIÊN HỆ

InterContinental Phu Quoc Long Beach Resort

Địa chỉ: Tổ 3, Khu phố 7, thị trấn An Thới, huyện Phú Quốc, tỉnh Kiên Giang

Điện thoại: 0297 3 978 888

Website: www.intercontinental.com