Club Page - Nhân Viên Câu Lạc Bộ Khách Hàng Cao Cấp

InterContinental Phu Quoc Long Beach Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Get to know the guest personally and recognize their preferences in food and beverage and how they like their things kept in the room

- Anticipates the guests needs and acts accordingly.

- Oversees the service of in room food and beverage and it’s speedy clearance.

- Pays attention to details such as:

o    Placing the slippers at the bedside

o    Pajamas folded at the foot of the bed in the evening

o    Newspaper folded on the morning tea tray

o    Replenishing stale amenities, etc.

- Provides guest assistance in every possible way such as:

o    Getting the guest stamps

o    Organize a sight seeing tour

o    Suggesting where they can make purchases

o    Folding and unfolding clothes for packing

- Checks room to ensure presentation standards are accurate to the very detail

- Polish shoes, using the correct polish/shade

- Replenishes the mini bar and simultaneously places the amenities in guestrooms

- Provides fresh cold water, ice, tea and coffee regularly throughout the day

- Has thorough knowledge of hotel facilities including the timings, charges, cuisine served in different outlets and offer assistance to place orders

- Has good knowledge of the city to be able to offer suggestions if required

- Checks for lost and found items immediately on check out and return the same to the guest before he checks out

- Has the ability to coordinate with the guest in order to meed his needs efficiently.

- Coordinates with

o    Room service – on F&B service to the guest

o    Other F&B outlet – for reservations and other information for the guest

o    Reception – for arrival list in order to serve the welcome drink

o    Font Office Cashier – for the bill to be kept ready

o    Concierge – for baggage coordination and newspaper requirement or any other requirement that needs to be brought from outside

o    Reservations – to make reservation for the guest in other properties

o    Housekeeping – to get the room cleaned when the guest is out of the room and provide extra amenities like additional towels, soap, etc.

- Maintains a guest service sheet which is a record of guest requests and handled by him or passed on to any other person/department

- Reports any health or safety hazards to the Executive Housekeeper

- Ensures that all duties are carried out in line with the Hotel Policy with high standards of personal appearance, personal hygiene correct uniforms and name badges as outlined in the staff handbook

- Communicate and outstanding guest requests or issues to management that may require additional monitoring or follow-up.

- Ensures that all repeat guests are accorded personalized service recognize and welcome

- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.

- Perform any other duties which may be assigned by the management from time to time.


Quyền lợi được hưởng

- Rest & Relaxation, Home Leave allowance

- Relocation and Repatriation allowance

- Uniform, accommodation, transportation & meals are provided 

- 14 days annual leaves

- 2 days off per week

- Social insurance as per law

- Bao Viet health care insurance

- 24/7 accident insurance

- Service charge

- International environment


Yêu cầu công việc

Required Skills

- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

- Able to read and write English

- Proficient in the use of Microsoft Office and Front Office System

- Frequently standing up behind the desk and front office areas

- Carrying or lifting items weighing up to 50 pounds

- Handling objects, products and computer equipment

Qualifications

- Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience

- 1 year experience in concierge/front office / guest services operations / customer service, or an equivalent combination of education and experience


Yêu cầu hồ sơ

- Resume

- Certificates related to applied position
- Email address: Gửi email
- Phone: 0919 290 709/ 02973 97 8888 (Human Resources)

Club Page - Nhân Viên Câu Lạc Bộ Khách Hàng Cao Cấp

Chức danh Ngày kết thúc Mức lương
Duty Manager 30/03/2020 Thỏa thuận
Engineering Coordinator - Thư Ký Bộ Phận Kỹ Thuật 12/03/2020 Thỏa thuận
Guest Service Agent - Nhân Viên Lễ Tân 28/02/2020 Thỏa thuận
Assistant Director of Sales (base HCMC) 28/02/2020 Thỏa thuận
Reservation Agent - Nhân Viên Đặt Phòng 28/02/2020 Thỏa thuận
Training Manager 28/02/2020 Thỏa thuận
Human Resources Officer - Nhân Viên Nhân Sự 28/02/2020 Thỏa thuận
Assistant Human Resources Manager 28/02/2020 Thỏa thuận
Public Space Attendant - Nhân Viên Vệ Sinh Khu Vực Công Cộng 28/02/2020 Thỏa thuận
Public Space Supervisor 28/02/2020 Thỏa thuận
Rooms Attendant - Nhân Viên Buồng Phòng 28/02/2020 Thỏa thuận
Housekeeping/ Floor Supervisor - Giám sát Buồng Phòng 28/02/2020 Thỏa thuận
Housekeeping Manager 28/02/2020 Thỏa thuận
Guest Service Centre Agent/ Operator/ Nhân Viên Tổng Đài 28/02/2020 Thỏa thuận
Bellman - Nhân Viên Hành Lý 28/02/2020 Thỏa thuận
Driver - Nhân Viên Lái Xe Bộ Phận Tiền Sảnh 28/02/2020 Thỏa thuận
Driver - Tài Xế Lái Xe Dấu E 28/02/2020 5 - 8 triệu
Korean Speaking - Guest Relations Officer 28/02/2020 Thỏa thuận
F&B Hostess 28/02/2020 Thỏa thuận
Waiter/ Waitress - Nhân viên Phục Vụ Nhà Hàng 28/08/2020 Thỏa thuận
F&B Captain 28/02/2020 Thỏa thuận
Storekeeper - Nhân viên Kho 28/02/2020 8 - 12 triệu
Credit Manager - Quản Lý Tín Dụng 28/02/2020 Thỏa thuận
Purchasing Manager - Trưởng Phòng Cung Ứng 28/02/2020 Thỏa thuận
AC Technician - Nhân Viên Kỹ Thuật Điện Lạnh 28/02/2020 Thỏa thuận
AV Technician - Nhân Viên Kỹ Thuật Âm Thanh Ánh Sáng 28/02/2020 Thỏa thuận
Kitchen Supervisor - Giám Sát Kỹ Thuật Bếp 28/02/2020 Thỏa thuận
LAUNDRY TECHNICAL SUPERVISOR - GIÁM SÁT KỸ THUẬT GIẶT LÀ 28/02/2020 Thỏa thuận
Electric Supervisor 28/02/2020 Thỏa thuận
Duty Engineer - Trưởng Ca Kỹ Thuật 28/02/2020 Thỏa thuận
Stewards - Nhân Viên Tạp Vu Bếp 28/02/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

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5 ĐÁNH GIÁ

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