Bartender - Nhân viên pha chế

• Hạn nộp: 30/05/2024
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

The Bartender takes charge of, and is responsible for, the bar. He/she must recommend and serve drinks to customers. The Bartender is responsible for the inventory management of all drinks at the bar.

Human Resource Management

• Follow the company's human resource management regulations, and perform all tasks efficiently and in a way that increases the productivity of the workplace.

• Have a clear understanding of workplace policies and their purpose. Carry out all duties accordingly.

• When working, follow instructions given by the Manager and the Captain and cooperate with other employees at all times.

Training

• Train new employees so that they can quickly familiarize themselves with their duties.

• Attend business operation and service training as instructed by the supervisor.

• Train junior employees in beverage and bar services.

• Attend external training sessions on beverages and sanitation, if necessary.

Customer Service

• Comply with company standards on professional appearance and dress code. Serve customers beverages.

• Verify and dispense beverages according to the order from customers.

• Respond to customer inquiries and requests in a friendly manner.

• Be knowledgeable about food and beverages. (Types of places where food and beverages are provided, their hours of operation, general matters in relation to their use, and the nature of their services)

• Keep informed of auxiliary facilities. (Types of facilities, their sizes, their hours of operation, types of shops leased from the hotel and their products)

• Keep informed of how to access the information that customers may request, as well as the membership system and its related services.

• Keep informed of laws and regulations in regards to alcoholic beverages. Report any changes to the Manager.

Facility Management, Cleanliness and Safety

• Verify the cleanliness of equipment and service-readiness of receptacles.

• Observe the "first in first out" principle. Verify the expiry and storage instructions.

• Keep the workplace sanitary and clean to provide employees with a pleasant work environment.

• Have a clear awareness and understanding of all processes in relation to hotel policies, sanitation and safety.

• Have an intimate knowledge of how to use all facilities at the workplace.

• Be respectful of company property. Operate business materials and equipment in an appropriate manner.

Cost, Budget, Loss and Profit

• Manage the inventory of beverages and other items used at the bar.

• Analyze the sales performance of beverages and establish strategies.

• Operate and store all containers, vessels and equipment appropriately to maintain an adequate loss and profit.

• Manage and improve loss and profit to promote increased revenue and profit.

Other Tasks

• Perform all tasks in compliance with the Standard Operating Procedure (SOP) of the hotel. Set an example by following company regulations.

• Perform all tasks in compliance to the manual and the Standard Operating Procedure (SOP).

• Promote a positive and cooperative work environment for teamwork.

• Constantly work on self-improvement.

• Comply with the Personal Information Protection regulations for customers.

Quyền lợi được hưởng

- Attractive & competitive salary with high service charge.

- 02 months of probation with Full salary & Service charge.

- Clear career development plan with many engaging training courses (local & international).

- Wonderful working environment with professional team.

- Annual vacation, Annual health check, Insurance and other welfare as in Labor Law.

Yêu cầu công việc

- Must speak English fluent enough to serve customers.
- Must be service-minded to meet client needs.
- Must possess expert knowledge in beverages and basic knowledge of the menu.
- Must be able to use all equipment and fixtures at the bar.
- Must show understanding of beverage inventory and revenues as well as basic calculations.
- Experience in beverage and hotel restaurant-related work preferred.

Yêu cầu hồ sơ

Send your CV (Picture attached & Subject: Candidate Name - Position) to email: hr_hotelhanoi at lotte.net or submit directly at HR Department - Lotte Hotel Hanoi - 54 Lieu Giai for your application.
- Interview appointment will be set up only to potential candidate at the soonest.
- Hotline: 024 3333 1366

Note: By sending your CV, you agree to giving your consent to Lotte Hotel Hanoi's collection and use of your personal information for the purpose of recruitment process - the retention period can be up to 5 years after joining and leaving the company. Even if you are not hired this time, the Hotel can store your information for 1 year in the database for another job opportunity in the future.

Lưu ý: Bằng việc gửi CV, bạn đồng ý việc Khách sạn Lotte Hà Nội thu thập, lưu trữ và sử dụng thông tin cá nhân của bạn để tiến hành quy trình tuyển dụng - thời gian lưu trữ và sử dụng lên đến 5 năm sau khi gia nhập và rời công ty. Trong trường hợp không được tuyển dụng lần này, Khách sạn có thể lưu trữ hồ sơ của bạn trong thời gian 1 năm để xét tuyển cho cơ hội việc làm phù hợp khác trong tương lai.

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