BUSINESS CENTER AGENT

• Hạn nộp: 09/03/2018
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

§  Meet and greet hotel guests warmly and courteously

§  Actively participate in the sending, receiving and distribution of all incoming and outgoing faxes and messages

§  Provide secretarial services for guests

§  Minimize all costs whenever possible

§  Efficient in the use of all business center equipment

§  Update traffic sheets accurately

§  Handle complaints promptly and follow up thoroughly on action taken

§  Abide by established work schedules

§  Promote in house in house service and facilities

§  Answer all guests queries regarding meeting room rates, fax, copy machine, computer technology and all equipment efficiently     and politely

§  Update airline schedules and guides the guest whenever requested

§  Co-ordinate the reservations of meeting rooms

§  Advise to Supervisor all stationary needs in advance

§  Attend to all guest needs and queries

§  Call regular guests, VIPs and long stay guest by name and learn the names of new guests

§  Ensure cleanliness of work area and clean your work area prior to departing

§  Report daily activities in logbook

§  Provide guests with all information on transportation, tours, city, and restaurants either through sales, reconfirmation or bookings

§  Participate in departmental briefings and training sessions

Quyền lợi được hưởng

• ·         Attractive salary and insurance package
• ·         Duty meal at hotel’s staff cafeteria
• ·         Laundered uniform
• ·         Free parking
• ·         Summer vacation and many outing activities
• ·         Pre-employment health check and annual health check
• ·         Hotel discounts worldwide at all IHG hotels and resorts
• ·         Food & Beverage discount at hotel
• ·         Opportunity to join international development programs
• ·         Chance to work with a great team of people and career growth in the world’s largest luxury hotel brand
• ·         Other benefits according hotel’s policy

Yêu cầu công việc

Required Skills –

·            Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

·            Able to read and write English

·            Proficient in the use of Microsoft Office

Qualifications –

·         High School or Vocational Certificate  in Business Study, Business Management or equivalent

Experience –

·         1 year experience in customer service / clerical functions, or an equivalent combination of education and experience.  

Yêu cầu hồ sơ

Please send your CV (recent photo attached) to:

 ·         Email: Tin đã hết hạn or,

 ·         Send directly HR Office at B1, Keangnam Hanoi Landmark72 Tower, Pham Hung Str, Nam Tu Liem, Hanoi

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