Front Office Supervisor (Female) | Giám sát Tiền sảnh (Nam)

• Hạn nộp: 28/09/2025
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

• Conduct shift briefings to ensure hotel activities and operational requirement are known.

• Supervise front office operations during assigned shift including:

 Maintenance of guest information

 Maintenance of information about local events

 Compile occupancy statistics

 Supervise the use of the public address system

 Supervise the group booking

 Assisting with the serious complaints

• Supervise cashiering activities during shift including:

 Cash handling & banking procedure

 Carry out debtor control

 Prepare report

 Supervise the cashiering system

• Supervise & support Receptionists, Interns...

• To be familiar with Front Office Policies and Procedures, Job Description and Employee Handbook.

• Report any unusual occurrences or requests to supervisors/managers

Other Responsibilities:

• Attend work as rostered and as business requirements demand including weekends and Public Holidays when assigned

• Be punctual on duty

• Comply with all hotel rules and regulations as outlined in the handbook and be aware of company disciplinary and grievance procedures

• Be familiar with all related company documentation and especially with the relevant Operational Standards for his/her field of responsibility

• Attend all briefings, meetings and trainings as assigned by management

• Be fully conversant with hotel fire & life safety/emergency procedures

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by Management.

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