Assistant F&B Manager

• Hạn nộp: 31/10/2017
• Mức lương: 12 - 20 triệu

Thông tin cơ bản

Mô tả công việc

RESPONSIBILITIES AND MEANS:

·         The AFBM performs his duties within the framework defined by FBM, the hotel’s Policies & Procedures and following the country’s laws and regulations in coordination with the FBM and the outlet supervisors. He will ensure the smooth running of the following F&B outlets:

Restaurants

·         Food Exchange

Lounges & Bars

·         Gourmet Bar

·         Pool Bar

·         Rooftop Bar on 17th floor TBA

 Other Point of Sales

·         Room Service

·         Mini Bar  

·         Banquet & Catering.

 ADMINISTRATIVE RESPONSIBILITIES:

 ·         To assist the FBM in administrative jobs in the F&B office such as :

·         Maintaining F&B records & forms as prescribed by the hotel policies & procedures.

·         Planning ahead duties, events, projects to ensure that all deadline be met (being proactive and not reactive).

·         Ensuring that he/she schedules him/herself to be available and on duty during peak period   (frequently opening & closing the operation).

·         Attending various F&B meetings such as F&B department meeting, Banquet meeting, Outlet         meeting etc.

·         Operating PCs (computer literate).

 FINANCIAL RESPONSIBILITIES:

 ·         To assist the FBM in the preparation of the annual budget.

·         To monitor all costs and recommend measures to control them.

·         To assist the FBM in ensuring that each outlet and banquet are individually profitable.

 TECHNICAL RESPONSIBILITIES:

 General:           

·         To assist the FBM in ensuring that hotel policies & procedures and minimum standards are being properly set and adhered too.

·         To assist the FBM in monitoring service and F&B standard.

·         To work closely with the Outlet Supervisors and to take corrective action when necessary.

·         To carry on special projects assigned by the FBM.

·         To assist in management of outlets & banquet when necessary.

·         To keep an updated monthly attendance sheet of all F&B department staff.

·         To check each F&B departmental employees schedule and make necessary changes according to the volume of business.

 Guest Service:

·         To personally and frequently verify that guests in outlets are receiving the best possible service.

·         To spend time in the various outlets during peak periods to ensure that the operation is managed well by his outlet team.

 Food and Beverage Product:    

·         To frequently verify that only fresh products are used in food preparation.

·         To taste the food from kitchen with the FBM & Exe. Chef and be demanding and critical when it comes to food quality & presentation.

·         To ensure that special set up (promotions etc.) be installed in the various point of sales in due time and according to pre-established specifications.

 COMMERCIAL RESPONSIBILITIES:

 ·         To assist identify the market needs of both hotel and local guests.

·         To assist in monitoring and analyzing the activities and trends of the competition (hotels and free standing restaurants and bars etc.)

·         To assist the FBM in the preparation of the F&B marketing plan.

 HUMAN RESPONSIBILITIES:

 Guests:

·         To handle complaints and guests suggestions by using the proper channel of delegation.

 Employees:     

·         To train and develop Outlet Supervisors so that they are able to operate independently.

·         To plan & implement effective training program for the respective employees in co-ordination with the Training Manager.

·         To ensure that the outlet team project professionalism and that employees are well groomed and wear impeccable uniforms at all time.

·         To monitor that the establishment of schedules for the F&B staff is done in an equitable manner and according to the labor law.

·         No dismissal of F&B staff without previous approval of the FBM and the management (GM & HRM).

·         To ensure that a proper vacation and leave plan is followed and adhered to.

 RELATIONS:

 ·         The AFBM is directly responsible to the FBM.  He/she maintains good working relationship with all employees from the F&B department and with the Directors, Managers of other departments.

·         He/she maintains and develops external contacts with suppliers and other companies related to the hotel activities. He promotes & applies synergy, flexibility and cross training within his operation.

 REPLACEMENT AND TEMPORARY MISSIONS:

 ·         The AFBM replaces the FBM in his/her absence and can assume other responsibilities if so required by the management

Quyền lợi được hưởng

- As Labour Code and Company policies - To be further discussed at the interview

Yêu cầu công việc

• To know how to operate the hotel’s computer, PC and typewriter. • To keep herself updated about new computer related software, which might be used for F&B secretarial related matters. • To be responsible for good order (tidiness) of the F&B office. • To answer and direct calls in a suitable manner. • To make and to distribute BEOs under supervision of FBM in a timely manner to all concerned

Yêu cầu hồ sơ

Full CV in English

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