Kid Club Supervisor

Hạn nộp: 31/03/2018
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Huyện Phú Quốc - Kiên Giang

Giờ làm việc
Giờ hành chính

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Thể thao Vui chơi & giải trí

Vị trí
Trưởng ca/ Giám sát

Cập nhật
02/04/2018 15:25

Mô tả công việc

. Interacts with the guests with a constant smile to ensure guest satisfaction.

. Holds a daily briefing with all Kids Club staff to inform them of the day’s and week’s events.

. Monitors the Kids Club budget on a weekly basis to ensure the achievement of financial targets.

. Constantly motivates and evaluates the staff.

. Actively participates in the Kids Club program.

. Ensures that all activities are punctual and performed according to Intercontinental Resorts standards.

. Creates and implements new Kids shows and activities with the guidance of the Resort Manager.

. Ensures all the SOP’s are followed according to Intercontinental Resorts standards.

. Supervises and maintains the Kids Club cleanliness.

. Supervises the image and professionalism of the Kids Club hosts.

. Supervises safety of the children and Kids Club hosts behavior at all times.

. Disciplines the staff whenever necessary, using the properties established procedure to do so.

. Reports any damaged equipment to the Guest Activities Manager.

. Reports any injury or accident to the Guest Activity Manager immediately.

Reports any staff needs to the Guest Activities Manager.

Schedules the Kids Program with the assistance of the Guest Activities Manager.

Reports daily to the Guest Activity Manager all operational happenings.

Carries out any other relevant duties that may be assigned to.

Works with superior in the preparation and management of the department’s budget and is aware of financial targets

Recycles where-ever possible and enforces cost saving measures to staff

Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive. Duties include:

Conduct on the job training in accordance with the departmental standards and procedures and maintains a record of progress for each staff member

Provide input for probation and formal performance appraisal discussions in line with company guidelines

Ensure new staff attend Corporate Orientation within first month of hire

Coach, counsel and discipline staff in breach of hotel policies and departmental procedures, providing constructive feedback to enhance performance

Quyền lợi được hưởng

- As per labor law

- Home leave ticket

- Accommodation & meals are provided

- International working environment

Yêu cầu công việc

Required Skills –

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.

• Fluent in English communication

Qualifications –

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

Experience –

• 2 year experience in guest service or customer service, or an equivalent combination of education and experience

Yêu cầu hồ sơ

- Resume

- Certificates related to applied position

- Email address: Tin đã hết hạn

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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InterContinental Phu Quoc Long Beach Resort

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Quy mô:
Tổ 3, Khu phố 7, An Thới, Phú Quốc, Kien Giang, Vietnam
https://www.facebook.com/ICPQcareers
InterContinental Phu Quoc Long Beach Resort is ideally located on Bai Truong – one of the most beautiful beaches on Phu Quoc “Pearl Island”. The resort is part of the Phu Quoc Marina complex which includes a waterfront, theme park, sailing club, shopping, restaurants, bars & residences. The resort features 459 rooms, suites and villas offering an array of elegantly appointed accommodations, 5 restaurants and bars offering a wide range of world class dining options, modern meetings and events facilities with a grand ballroom ideal for themed dinners, gala events and stylish weddings and last but not least, a Harnn Heritage Spa thoughtfully designed to enhance your wellness.