Trưởng Lễ Tân - Front Office Manager
- Hạn nộp: 30/07/2019
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Thành Phố Hội An - Quảng Nam
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
02/04/2019 13:59
Mô tả công việc
- Oversees the effective day-to-day running of the Front Office Department to achieve the guest experience goals.
- Meets and greets all Return Guests, Club/Executive and VIP guests of the hotel.
- Ensures that all issues relating to guest satisfaction are dealt with and followed up in a timely and professional manner.
- Develops and maintains standards and procedural manuals.
- Ensures updated copies are kept at the Call Centre, Business Centre and Concierge/Porters desk
- Reports to the management in cases of anticipated space or room allocation problems.
- Supervises the handling of guest history and requirement efficiently.
- Enforces proper and reliable handling of the tour desk including their service attitude and cleanliness.
- Carries out any other duty that may be properly assigned by the immediate line manager.
- Conducts regular staff training and monthly meetings.
Quyền lợi được hưởng
- Cpmpetitive Income & benefit.
- Professional working environment.
- Other incentives.
Yêu cầu công việc
- Good health, mature and pleasant personality and neat appearance.
- Excellent English language skills.
- Minimum 3 years in similar position in International hotels.
Bachelor Degree in related field
-Strong administrative skills, along with excellent communication and negotiation skills
- Detailed knowledge of working practices of Front Office.
Yêu cầu hồ sơ
Địa chỉ nộp HS : Cổng bảo vệ khách sạn Hội An Eco Lodge ( Thôn Thanh Nhứt, Xã Cẩm Thanh, Hội An, Quảng Nam)
Email : Tin đã hết hạn
Người liên hệ : Ms. Phuong ( 0914983781)
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô: 25 - 99
- Thôn Thanh Nhựt, Cẩm Thanh, Hội An, Quảng Nam
- https://hoianecolodge.com
Property with 44 beautiful rooms & suites are spread out over low-rise villas overlooking the majestic lake with water coconuts green & peaceful landscape . Equipped with plush bedding, elegant bathrooms and contemporary local artwork, all rooms have a unique appeal guaranteed to captivate and inspire each individual. Private balconies, stunning views, ample personal space and a wide range of amenities are a few of the many features that will assure you experience the “Royal treatment” during your stay.
Thông tin liên hệ
- Trần Thị Minh Phương - HR