Reservation Agent | 07 month-contract

Khách sạn JW Marriott Hà Nội

Quy mô : 500 - 999

Ms. Ngọc (ext. 1407) Nhân sự
8 Đỗ Đức Dục, Mễ Trì, Nam Từ Liêm, Hà Nội

Theo dõi Nhà tuyển dụng này

Mô tả công việc


· To be well-versed with the facilities and services offered by the hotel. 
· To master the room product in terms of rates, layout and physical attributes, breakdown/configuration, benefits and amenities etc. for better upselling and “ shoptalk” performance.
· To be well-versed in all reservations handling process; proficient in operating the reservations systems and equipment.
· Must at all times keep the level of abandoned calls to the minimum to increase sales opportunities
. To upsell whenever possible to maximize on occupancy and revenue levels.
· To advise the Reservation Manager/Supervisors of any deviations in rate applications or reservation arrangements/challenges/complaints etc. 
· To fully understand market segmentation to accurately qualify/track reservations to ensure 100% accuracy in marketing/production reports generated.  
· To handle incoming reservation requests(in forms of email or fax correspondence) according to the hotel’s standard(respond within 24hours).
· To maintain an accurate and updated filing systems of all correspondence.
· To assume duties and responsibilities as delegated by Reservations Manager/Supervisors. 

Quyền lợi được hưởng

• 02 months of probation with Full salary| Service charge| Social Insurance
• Attractive remuneration package & 13th month salary
• Local and International training course
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Associate Appreciation Week| Takecare culture
• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
• Free yoga classes| Annual health check| Annual vacation
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world.

Yêu cầu công việc

-Good English & Strong communication & Service mind
-At least 01 year experience in the same position.
-Hotel & Sales background is preferred
-Work well under high pressure

Yêu cầu hồ sơ

- Kindly send the CV (Picture attached) to Gửi email for your application.
- Interview appointment will be set up only to potential candidate at the soonest.

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Không chuyên nghiệp 1 21:46 24/05/2017



Khách sạn JW Marriott Hà Nội

Địa chỉ: 8 Đỗ Đức Dục, Mễ Trì, Nam Từ Liêm, Hà Nội

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