F&B Training Manager

Mô tả công việc

• Identify training and development needs within the Food and Beverage Department and develop effective training strategies for service improvement, associate right behaviour as our brand essence, philosophy and ways we work and people development for level up. 
• Work on four phases of training for F&B department including Training Need Analysis, Instructional Design, Training Delivery and Training Assessment.  
• Responsible for training and coaching effectively F&B LQA service standards to all F&B associates together with F&B leaders.
• Be in charge of culture shaping activities of F&B Department. 
• Keep updated with business awareness to interpret into action on training and LSOP establishment for F&B Department.

Quyền lợi được hưởng

Details will be shared in job chat.

Yêu cầu công việc

Required skills –

·         Hospitable, initiative, high sense of responsibility.

·         Customer service oriented

·         Good communication in Vietnamese and English

·         Good Microsoft office computer skills (Word, PowerPoint, Excel)

·         Video clip making skills are an advantage

·         Good interpersonal skills

·         Persuasive, inspiring presentation and training skills

Qualifications –

·         University/ college graduates majoring in hotel/ restaurant management is preferred

·         Good F&B operations knowledge

·         Knowledge of different training methods to deliver training

·         Knowledge of food safety and hygiene is an advantage

 Experience –

·         Minimum 4-year experience in different F&B outlets (such as restaurant, lounge, in-room dining, etc.) of a luxury hotel

·         Hands-on training experience  as department trainer or general trainer 

Yêu cầu hồ sơ

Please submit your applications online or email resumes to Gửi email

F&B Training Manager