Guest Relation Officer
- Hạn nộp: 30/04/2023
- Mức lương: Thỏa thuận
Thông tin cơ bản
1
Quận Sơn Trà - Đà Nẵng
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
21/03/2023 16:14
Mô tả công việc
1. Handle guest and administrative message service
2. Up-sell hotel services, use guests’ name, verify requests and maintain a positive “can-do” attitude and tone of voice at all times
3. Do the inventory control and issuance of keys, radios and pagers
4. Log telephone repair and emergency reports with appropriate tracking codes in computer
5. Provide callers with hotel information and maintain and update information files
6. Be familiar with, inspect, and maintain all Guest Services office equipment
7. Be able to use pagers, radios and two way communications systems
8. Prepare all Guest Services reports
9. Assist and process all in-house requests and needs from all departments
10. Perform any additional tasks to ensure that any needs that directly or indirectly affect the guests are met
11. Knowledgeable and handle special requests, selling of amenities and catering, arrival and departure patterns
12. Help to develop guest history profiles, coordinate tracking of inventory and proper storage and pick up of equipment
13. Keep abreast of current information
14. Perform concierge duties such as booking tours and transportation, giving directions, hotel information, restaurant information, etc
Quyền lợi được hưởng
- All benefits according to Labor Law.
- 6 days off per month.
- Receive 100% salary during probation period.
- Receive the service charge.
- Participate many meaningful activities.
- Friendly & professional working environment.
Yêu cầu công việc
1. Bachelor Degree in any field.
2. Minimum 1 year of experience in similar position preferably in hospitality business.
3. Proficiency in English/Korean/Chinese and computer literate.
4. Good health, mature and pleasant personality and neat appearance.
5. Able to cope with pressure.
Yêu cầu hồ sơ
- Apply via email: Tin đã hết hạn
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
- Quy mô:
- 216 Vo Nguyen Giap Street, Phuoc My Ward, Son Tra District, Danang City
Danang the city of light, famous for the Danang International Firework Competition and Danang Light Festival, become the leading economic destination of Vietnam. Belle MaisonParosandDanang Hotel locates Vo Nguyen Giap Street and East Sea Park, airport route, shopping, restaurants and the pounding heart of the Danang city. The design of the hotel was inspired by the ever-changing nuances of light and arts to make Belle MaisonParosandDanang Hotel the most radiant spotlight by Danang coast. Belle MaisonParosandDanang Hotel – 4 star hotel, managed by H&K Hospitality Group, offers an international service with 138 rooms, restaurant, rooftop, library & lounge, lobby bar and meeting room.
Thông tin liên hệ
- Ms. Lien - Phòng Nhân sự