Guest Relation Officer

• Hạn nộp: 30/04/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

1. Handle guest and administrative message service

2. Up-sell hotel services, use guests’ name, verify requests and maintain a positive “can-do” attitude and tone of voice at all times

3. Do the inventory control and issuance of keys, radios and pagers

4. Log telephone repair and emergency reports with appropriate tracking codes in computer

5. Provide callers with hotel information and maintain and update information files

6. Be familiar with, inspect, and maintain all Guest Services office equipment

7. Be able to use pagers, radios and two way communications systems

8. Prepare all Guest Services reports

9. Assist and process all in-house requests and needs from all departments

10. Perform any additional tasks to ensure that any needs that directly or indirectly affect the guests are met

11. Knowledgeable and handle special requests, selling of amenities and catering, arrival and departure patterns

12. Help to develop guest history profiles, coordinate tracking of inventory and proper storage and pick up of equipment

13. Keep abreast of current information

14. Perform concierge duties such as booking tours and transportation, giving directions, hotel information, restaurant information, etc

Quyền lợi được hưởng

- All benefits according to Labor Law.

- 6 days off per month.

- Receive 100% salary during probation period.

- Receive the service charge.

- Participate many meaningful activities.

- Friendly & professional working environment.

Yêu cầu công việc

1. Bachelor Degree in any field.

2. Minimum 1 year of experience in similar position preferably in hospitality business.

3. Proficiency in English/Korean/Chinese and computer literate.

4. Good health, mature and pleasant personality and neat appearance.

5. Able to cope with pressure.

Yêu cầu hồ sơ

 - Apply via email: Tin đã hết hạn 

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