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10819 1

Front Office Manager

  • Hạn nộp: 16/06/2024
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Kiên Giang
Giờ làm việc
Giờ hành chính
Ngành nghề
Tiền sảnh
Cập nhật
17/04/2024 10:07

Mô tả công việc

- Monitor, control and directly impact the room situation in connection with reservation, daily occupancy and room’s availability to ensure maximum revenue through effective yield management.

- Provide necessary input and vision to key departments to ensure correct room rates, business segmentation and occupancy are achieved as per the business plan.

- Participate in the inspection and checking the preparation for VIP’s, and ensure that they will receive proper treatment as VIP during their stay.

- Responsible for setting the department training tools such as Job Descriptions, standards and procedures and a comprehensive training program as a guideline for the department operations.

- Do a daily inspection and control to all Front Office sections, ensure that Front Office Employees perform their daily duties according to required standards. Check and ensure that consistency and correct procedures in the service for guest is maintained from the reservation stages to the final departure.

- Keeps total control of the daily room inventory, all room reservations and extensions during peak occupancy. Keep control over the rooms sold and decides closing dates.

Quyền lợi được hưởng

- Monthly service charge

- Friendly & free accommodation and nutritious meals

- Hotel uniform

- HODs benefit package

- Employee benefit card offering discounted rates in Accor Hotels

- Develop your talent through learning programs by Academy Accor

- Dynamic, professional working environment and a supportive team

- Opportunity to grow within your property and across the world

Yêu cầu công việc

Knowledge and Experience:

- Diploma education or similar educational qualification

- Clean criminal record

- Minimum 2 years of experience in a management position in the hotel or related field

- Good reading, writing and oral proficiency in English language

- Ability to speak other languages and basic understanding of local languages will be an advantage

- Good working knowledge of MS Excel & Word


Competencies:

- Strong leadership, interpersonal and training skills

- Strong health and agile manner

- Good communication and customer contact skills

- Results and service oriented with an eye for details

- Ability to multi-task, work well in stressful & high-pressure situations

- A team player & builder

- A motivator & self-starter

- Well-presented and professionally groomed at all times


Yêu cầu hồ sơ

Interested candidates kindly apply on Hoteljob.

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Sắp xếp đánh giá:

  • Quy mô:
  • Tổ 5, Ấp Đường Bào, Xã Dương Tơ, Huyện Phú Quốc, Tỉnh Kiên Giang, Việt Nam
  • https://www.novotelphuquoc.com/
  • The 5-star Novotel Phu Quoc Resort is situated on Truong Beach, one of the most beautiful beaches on Phu Quoc Island, yet conveniently only 10 minutes from the airport and 25 minutes from the bustling Duong Dong town. The luxury Novotel Phu Quoc Resort offers a fantastic range of facilities & amenities, superior service, and an accommodation style for all tastes ensuring a destination resort perfectly suited to vacationers, family gatherings, and incentive groups alike. Choose to stay in one of the Bungalows with or without private pool, set in the landscaped tropical gardens or opt for one of the luxurious accommodation in the main building, many enjoying stunning views over the pristine ocean. Viewing the spectacular sunset over the ocean is a must-see in Phu Quoc and there is no more perfect way to enjoy it than by relaxing by the infinity pool by our Ocean Bar whilst sipping a delicious cocktail and taking some amazing photos. The Lounge Bar is another great option for snacks and drinks. Furthermore, Food Exchange and Phu Quoc Seafood Restaurant are inviting you to delight your taste buds with a range of cuisine available. We know that if your kids are happy then Mum & Dad are happy too! So we make sure kids are well taken care of at Novotel Phu Quoc Resort. There is Kids club with movies, PlayStation plus an activity program & qualified staff to look after them. Guests seeking a rejuvenated experience are invited to our In Balance spa to enjoy a variety of relaxing massages and skin treatments in a tranquil environment. For those that want to stay in shape, there are well-equipped fitness center and also tennis court. The resort is perfect not only for your holiday but also for meetings and events by its state-of-the-art function rooms which accommodate up to hundreds people. For those couples who wish for a dream wedding, whether it is a stylish wedding in the ballroom, a barefoot wedding on the beach, or an awesome reception under the stars, we’re delighted to be a part of your event.

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