Event Service Agent - Chuyên Viên Dịch Vụ Tiệc Và Hội Nghị

Hạn nộp: 30/11/2019
Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận Nam Từ Liêm - Hà Nội

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Nhà hàng/ Bar/ Pub

Ngành nghề
Tiền sảnh

Vị trí
Nhân viên

Cập nhật
05/11/2019 09:14

Mô tả công việc

• Respond to guest requests for special arrangements or services (e.g., transportation, reservations) by making arrangements or identifying appropriate providers.

• Respond to special requests from guests with unique needs and follow up to ensure satisfaction.• Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities.

• Answer, record, and process all guest calls, messages, requests, questions, or concerns.

• Contact appropriate individual or department (e.g., Front Office, Banquets, Outlets) as necessary to resolve guest call, request, or problem.

• Review shift logs/daily memo books and document pertinent information in logbooks.

Quyền lợi được hưởng

• 02 months of probation with Full salary| Service charge| Social Insurance
• Attractive remuneration package & 13th month salary
• Local and International training course
• 05 working days | 02 day-off per week
• Duty meal & Uniform provided by hotel
• Taxi for late night shift| Free motorbike & car parking
• Cross training & Cross exposure & Task force opportunities
• Associate Appreciation Week| Takecare culture
• Baby born gift| Birthday gift| Marriage allowance| Bereavement allowance
• Free yoga classes| Annual health check| Annual vacation
• Associate special discount for hotel rooms and F&B services at International Marriott properties
• Career path in the most respected and prestigious hotel companies in the world

Yêu cầu công việc

• Good English| Strong communication| Service mind

• Hotel or F&B background is preferred

Yêu cầu hồ sơ

• Kindly send the CV (Picture attached) to email: Tin đã hết hạn for your application.

• Fill in the application form at Loss & Prevention Room at hotel | 08 Do Duc Duc - Nam Tu Liem – Hanoi

• Interview appointment will be set up only to potential candidate at the soonest.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Khách sạn JW Marriott Hà Nội

Theo dõi

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Quy mô: 500 - 999
8 Đỗ Đức Dục, Mễ Trì, Nam Từ Liêm, Hà Nội
JW Marriott Hotels & Resorts is Marriott International’s luxury brand that consists of 57 exceptional properties in gateway cities and distinctive resort locations around the world. These hotels are warmly authentic, putting guests at ease in an environment of relaxed elegance and effortless luxury. The architecturally-stunning JW Marriott Hanoi is located at the heart of the new Central Business District. This will be the only hotel adjacent to the National Convention Center in the city’s dynamic Tu Liem district. With 450 luxuriously appointed, 48 square meter Guestrooms, 7 Food & Beverage outlets and over 2,400 square meters of flexible meeting space located on a single floor, the JW Marriott Hanoi is setting its sights on earning the distinction of being the leading MICE and Convention facility in Vietnam.