Restaurant Manager

• Hạn nộp: 31/05/2023
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Main Responsibilities

+  Attend meetings and briefing with the other Department Heads in absence of FB Manager

+ Ensure all the outlets/department reports and correspondence are completed punctually and accurately

+ Review existing and initiate new Food and Beverage policies together with FB Manager

+ Submit monthly report to the FB Manager detailing outlets result for the past month and outlets activities in the ensuring month

+ Provide quotation and group dining by liaising with Chef and FB Manager.

+ Assist the service staff in case if busy, remember guests are always your priority in any aspect of your work

+ Coordinate entertainment bookings for special dinner/wedding with the FB Manager & Chef

+ Seek opportunities to continually improve guest experience

+ Be familiar with service facilities provided in the hotel

+ Report any guest feedback to the FB Manager

+ Establish and maintain effective guest relations

+ Endeavor to remember guest’s names and address them by their surname

+ Demonstrate effective and appropriate interaction with guests whilst maintaining a professional approach and image

+ Communication with guests in a manner which promotes goodwill, trust and satisfaction

+ Take appropriate action to resolve guest complaints

+ To be empowered to handle special requests and complaints from outlet guests. Sell and Promote Products and Services

+ Sell the hotel and Amanoi products and services using up-selling and suggestive selling techniques

+ Promote the hotel and Amanoi Products and services

+ Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests

+ Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures

+ Initiate action to correct hazardous situations and notify supervisors/ managers of potential danger

+ Adhere to the hotel’s security and emergency policies and procedures

+ Be familiar with property safety, current first aid and fire emergency procedures

+ Log security incidents and accidents in accordance with hotel requirements

+ Adhere to hotel cleaning and maintenance program

+ Ensure a high level of cleaning is maintained in your work area

Quyền lợi được hưởng

+ Basic Salary + Service charge (guaranteed 3mil ) + Incentive bonus after 2 months of probation + tip

+ 13th month Salary

+ Aman training courses

+ JLT insurance for spouse and Kids after 6 months of service  

+ Insurance as per the Law

+ Accommodation

+ 3 meals a day + Laundry service

Yêu cầu công việc

+ Strong Leadership skills

+ Excellent Communication skills, both in English and Vietnamese

+ 2 years experience in Outlet manager position in luxury resorts

+ Degree in International Hotel Management 

+ Great customer service skills

Yêu cầu hồ sơ

Application letter

CV

Qualifications

• Bình luận (5)
• Đánh giá (5)