Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Front Office Manager (FOM)
- Hạn nộp: 12/03/2026
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
1
Giờ hành chính
Khách sạn/ Khu căn hộ
Tiền sảnh
13/02/2026 11:33
Mô tả công việc
- Responsible for planning and organising the operations, and
supervising the performance of the lobby and reception area in
accordance with hotel standards.
- Oversee the entire Front Office operation to maintain high standards.
- Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
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Ensure regular and VIP Guests are recognised and that the Front Office
department operates with a sales attitude and promotes the hotel brand's
loyalty scheme.
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities.
- Set departmental objectives, work schedules, policies, and procedures.
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Ensure Team Members have current knowledge of hotel products, services,
pricing and policies, as well as knowledge of the local area, and are
continuously trained to learn and understand policies and practices.
- Manage staff performance issues in compliance with company policies and procedures.
- Recruit, manage, train and develop the Front Office team.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Act in accordance with policies and procedures when working with front of house equipment and property management systems.
- Assist with other departments, as necessary.
Quyền lợi được hưởng
- Competitive and Negotiable according to ability
- Bonus from Management Company;
- Developing-encourage environment;
- Social Insurance and welfare benefits;
- Professional and friendly working environment with promotion prospects.
- Others vary to the hotel policies.
Yêu cầu công việc
- Bachelor Degree in related field.
- Minimum 3 years in similar position in International hotels.
- Strong administrative skills, along with excellent communication and negotiation skills.
- Detailed knowledge of working practices of Front Office.
- Computer literate.
- Good health, mature and pleasant personality and neat appearance.
- Able to cope with pressure.
- Excellent English language skills, preferably Korean, Japanese.
Yêu cầu hồ sơ
- Curriculum Vitae stamped by local authorities for authentication
- Copies of: Résumé, ID, Birth Certificate, Household Registration Book, Diplomas or Certifications (if any);
Submission
+ HR- Administration Department: (+84) 912.213.491 (Mrs. Thao)
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Quy mô: ![]()
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128, 130 Hàng Bông, quận Hoàn Kiếm, Hà Nội-
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https://www.champtonhotel.com
Champton Hanoi Hotel, a prestigious 4-star Hotel offers 90 elegantly designed rooms equipped with the latest European-standard amenities. Perfectly located in the heart of Hanoi, the hotel is just a short walk from iconic attractions such as Hoan Kiem Lake, the History Museum, the Opera House, Trang Tien Plaza, Dong Xuan Market, and the vibrant Old Quarter shopping streets. Housed in an 11-story building, Champton Hotel features a rooftop swimming pool with breathtaking city views, a serene garden café on the 11th floor, a fine-dining restaurant and lounge, as well as a luxurious spa and fitness center. With its prime location and world-class facilities, Champton Hotel is the ideal destination for an unforgettable stay in Hanoi.
Quy mô: 
128, 130 Hàng Bông, quận Hoàn Kiếm, Hà Nội
Thông tin liên hệ
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