Kho tài liệu 
Chuyên trang đào tạo 
Việc làm thêm
Reservation Sales Agent
- Đã tuyển xong
- Mức lương: Thỏa thuận
Thông tin cơ bản
5
Làm theo ca
Khách sạn/ Khu căn hộ
Tiền sảnh
Nhân viên
15/01/2021 09:29
Mô tả công việc
- Be in charge of all accommodation bookings.
- Ensure effective communication with all departments in order to provide an efficient service to the guests.
- Provide hotel facilities information and using telephone sales skills to encourage guests to reserve accommodation.
- Take care of reservations made by e-mail. Confirm bookings/ provide hotel facilities information / offer hotel services / reply all other requests or questions from guests.
- Take care of other sources of bookings: Corporate, Online, Crew, Exhibitions, Day use, Pre-registrations, Mobile application bookings…..
- Take care of reservations / amendments / cancellations of corporate clients. Follow-up their re-confirmation / guaranteed letters.
- Take care of reservations / amendments / cancellations of travel agents – FITs bookings
- Take care of reservations / amendments / cancellations of tour – groups / series / MICE / Complimentary bookings.
- Input reservation data into computer system.
- After group bookings are finalized, split groups – update group member information as per rooming lists.
- Follow up “Traces” to ensure pending issues to be resolved (payment, deposit, guest names, company stamp, tour guide information, rooming list…)
- File all incoming reservations, amendments and cancellations on daily basis.
- Take care of extranets and interfaced bookings
- File all contracts and history reservations.
- Be responsible for secretarial functions and support the team – when needed.
- Re-confirm the following day arrivals (by telephone or e-mail)
- Inventory control.
- Upload supporting documents of the following day arrivals to front office shared folders.
- Perform Cross-sell and Up-sell.
- Coordinate with other department to ensure smooth operation.
- Ensure sales strategy are applied and implemented.
- Maintain database in PMS.
- Prepare reports which support smooth operation in the department.
- Follow up “No Show”, “Late Cancellation”.
- Perform other duties as assigned by Revenue Manager / Reservations Manager or Supervisor.
Quyền lợi được hưởng
- Competitive salary and pay on the ability
- Bonus in the public holidays and New Years
- 13th Month salary
- Annual salary increment
- Employee recognition program for month and year award
- Free for duty meal, parking, uniform (clothes, shoes) and laundry service
- Personal Accident insurance 24/7 covered
- Allowances: birthday, wedding, baby welcome, hospitalization, funeral
Yêu cầu công việc
- Degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major.
- 1-2-year experienced in related position
Yêu cầu hồ sơ
Hồ sơ tiếng anh
Chấp nhận tập tin doc, docx, xls, xlsx, pdf, gif, jpg, png dung lượng không quá 10MB
![]()
Quy mô: ![]()
![]()
![]()
![]()
![]()
![]()
Số 8 Nguyễn Huệ, quận 1 , TP Hồ Chí Minh-
![]()
-
![]()
https://www.wmcvietnam.com
Windsor Property Management Group Corporation (WMC Group) is a hospitality and property services management company headquartered in Ho Chi Minh City, Vietnam. The company manages a diverse portfolio of offices, restaurants, commercial shopping centers, hotels, and serviced apartments including The Reverie Saigon Hotel, a member of the Leading Hotels of the World, Times Square, Windsor Plaza Hotel , Sherwood Residence and Sherwood Suites Guided by the company vision and mission, WMC Group is now embarking on a dynamic path of expansion and growth to become one of Vietnam's leading hospitality and property management groups. We welcome dynamic, active and potential talents for our expansion and growth. All potential candidates will have chances to grow with our group at differrent properties.
Quy mô: 
Số 8 Nguyễn Huệ, quận 1 , TP Hồ Chí Minh
Thông tin liên hệ
-
![]()
Phòng HCNS -
![]()
Google
Facebook
Zalo
