Concierge/ Nhân viên Quầy thông tin Khách hàng
Quy mô :
Mô tả công việc
- Ensures all guests' messages, mail, faxes and parcels are handled and distributed promptly.
- Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when required.
- Ensures guest comments are channelled to Assistant Manager/Concierge Manager for follow up.
- Ensures speedy, accurate and efficient telephone and message service at all times.
- Ensures accurate information of special events and promotions inside and outside of the hotel.
- Handles parcel wrapping for guests
- Works closely with other Concierge personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Quyền lợi được hưởng
Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:
- Attractive package
- International and professional but friendly 5-star working environment
- Training and development opportunities
- Complimentary rooms
- Discount 50% for F&B service at our restaurants
- Have 2 duty meals per working shift
- Snack twice per week
Yêu cầu công việc
- Ideally with a relevant degree or diploma in Hospitality
- Good customer service, communications and interpersonal skills.
- Relevant experience in similar sized-company is preferred
- Good English communication