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Việc làm thêm
FRONT OFFICE MANAGER - TRƯỞNG BỘ PHẬN LỄ TÂN
- Hạn nộp: 31/12/2025
- Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển Thông tin cơ bản
Mô tả công việc
- Manage all Front Office operations to include : guest service and registration (check-in/ check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, system use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include providing supervision, scheduling, conducting counseling and evaluations, and delivering recognition and reward - Monitor and assess service and satisfaction trends, evaluate and address issues, and make improvements accordingly
- Ensure compliance with Company standards
- Meet and greet guests and respond to guest inquiries, requests, and issues in a timely, friendly and efficient manner and resolve guest concerns
- Initiate and implement up
- Selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
- Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
- Complete audit procedures, as needed
- Recruit, interview, and train team members.
Quyền lợi được hưởng
- Competitive salary and bonus
- Insurance according to policy
- Friendly working environment
- Team building, family day
- Employee activities for happy workplace
- Duty Meal, Uniform
- 12-day annual leave
- Candidates will be provided with job details during interview.
Yêu cầu công việc
- Proven work experience as a Front desk manager or Reception manager
- Thorough knowledge of customer service, office management, and basic bookkeeping procedures
- Proficiency in English (oral and written)
- Solid knowledge of Smile system
- Excellent communication and people skills
- Good organizational and multitasking abilities
- Problem-solving skills
- High School diploma; additional certification is a plus
Yêu cầu hồ sơ
- Resume and cover letter in English
- For interested candidates, please send your CV to Hoteljob. vn or zalo 0374579025
Nộp hồ sơ ứng tuyển
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155 Trần Phú, Đà Nẵng-
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Khách sạn SATYA Đà nẵng tọa lạc trên tuyến đường đẹp nổi danh tại 155 Trần Phú đối diện với nhà thờ chính tòa Đà Nẵng. Với 87 phòng nghỉ sang trọng, mang phong cách hiện đại và trẻ trung, cùng với những dịch vụ và tiện ích nổi bậc: nhà hàng sang trọng phục vụ các món Âu-Á, phòng hội nghị chứa 100 khách, phòng gym, phòng xông khô, hồ bơi ngoài trời, spa và phòng làm đẹp, quầy Topbar trên tầng cao nhất hướng nhìn ra sông Hàn và Cầu Rồng đẹp tuyệt vời của thành phố Đà nẵng đầy năng động. SATYA Hotel Danang is located on the famous beautiful street, 155 Tran Phu opposite with Da Nang Cathedral. With 87 luxurious rooms, modern and youthful style, along with the services and facilities: luxury restaurant serving European and Asian dishes, conference room with 100 guests, gym, sauna, outdoor swimming pool, spa and beauty salon, The Topbar on the highest floor overlooking to the beautiful Han River and Dragon Bridge of a dynamic Danang city.
Quy mô: 
155 Trần Phú, Đà Nẵng
Thông tin liên hệ
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