IT Officer / Chuyên viên công nghệ thông tin
- Hạn nộp: 30/06/2024
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
Administration
- Assists to prepare and update the Information Systems Departmental Operations Manual.
- Ensures the availability of any stationery or consumables required by any I.S. systems.
- Ensures that all licenses are complete and up-to-date.
- Keeps software in the Property Management System up to the current release as instructed by the Area IS Manager.
Customer Service
- Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.
- Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.
- Maintains positive guest and colleague interactions with good working relationships.
Financial
- Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.
Operational
- Provides technical assistance, advice to hotel management so as to minimise overhead expenses and maximise productivity in all areas.
- Assists authorised users in relation to operation of the hotel’s I.S. system hardware, various modules and supporting personal computers.
- Coordinates timely repair and returns to service providers any faulty systems or items of equipment.
- Assists to establish and implement procedures to ensure backup of data in any I.S. system.
Rebuilds data corrupted by either hardware or software faults.
Operational (continued)
- Coordinates the timely handling of any software fault reports or enhancement requests.
- Provides manuals on the issue of I.S systems and incorporates those manuals into the relevant operating procedures of the hotel.
- Provides technical assistance to internal and external audit employee.
Quyền lợi được hưởng
Benefit:
- Uniform according to hotel standard and uniform laundry service is provided
- Meal and parking lot in accordance with working shifts is provided
- Access to Clinic service, Locker and Bathroom area
- Professional yet friendly working environment
- Potential career path and network in hospitality industry.
- As hotel policy & labor law
Yêu cầu công việc
Requirement:
- One year experience in IT job
- Diploma in IT or related field
Yêu cầu hồ sơ
How to apply: Send CV via Hotel job

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Quy mô:
36 Đường Lê Đức Thọ, Street, My Dinh 2, Nam Từ Liêm, Hanoi, Vietnam
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Conveniently located in Hanoi’s fast-emerging business district and close to major sporting and convention sites, Sheraton Hanoi West is a peaceful urban oasis where business travelers and leisure guests can enjoy seamless and relaxing experiences in its modern accommodation, elevated meeting spaces and dynamic culinary venues.
Thông tin liên hệ
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Human Resources Department - Assistant Human Resources Manager
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