[SILVERLAND SAKYO] - Front Office Manager
- Hạn nộp: 30/10/2025
- Mức lương: Thỏa thuận
Thông tin cơ bản
Mô tả công việc
- Manage and develop the Front Office department operations.
- Based on job requirement, assign daily work, take care of time attendant record, make roster adapting daily need
- Handle all guest and internal customer complaints in a courteous and efficient manner and make sure problems are resolved satisfactorily.
- Ensure all employees provide a courteous and professional service at all times.
- Personally and frequently verify that guests are receiving the best possible service during check-in and check-out.
- Control guest room keys properly according to hotel policy.
- Ensure that all guest details are entered correctly in accordance with the principles of hotel.
- Make and maintain good customer relationship.
- Work through the respective Head of Departments to take corrective action where necessary.
- Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Carry out any other reasonable duties and responsibilities as assigned.
Quyền lợi được hưởng
- Competitive salary
- Social Insurance
- Productivity bonus
- Training
- Others as Hotel's policy: Daily Meal, AL, 13th bonus...
Yêu cầu công việc
- Background in Hotel industry.
- Minimum 2-3 years working experience in a similar role.
- Strong interpersonal and communication skills (verbal and written).
- Proficiency in both oral & written English.
- Able to work under high pressure.
- Sense of responsibility and honest.
- Supervisory skills.
Yêu cầu hồ sơ
- Submit the CV through Hoteljob or contact us via Zalo 0937 200 222
Nộp hồ sơ ứng tuyển
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Quy mô: 500 - 999
14-16 Đường Lê Lai, phường Bến Thành, Quận 1, Ho Chi Minh City, Vietnam
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https://www.silverlandhotels.com
Combining central locations with an unerring commitment to warm and heart-touching service, Silverland Hospitality has developed a portfolio of luxurious properties that captures the true essence of Saigon. Tracing a captivating path through the heart of the ‘Pearl of the Far East’, Silverland’s eight hotels reflect the unique history and culture of this majestic metropolis with distinct designs, old-world flair and a commitment to making each and every guest arrival feel like a celebrated homecoming. Eight properties. Eight distinctive locations. Eight great ways to experience the soul of Saigon. We care, always!
Thông tin liên hệ
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Phòng Nhân sự
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