Nhân viên Bàn WAITER / WAITRESS

• Hạn nộp: 30/10/2022
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Overview of duties

• Welcomes guests and provides a high standard of restaurant service

• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour

• Helps increase the restaurant's revenue through his/her sales efforts

Main responsibilities

Customer relations

• Provides a friendly and personalised welcome for guests

• Offers an attentive service to guests, adapting to any constraints

• Heeds any remarks made by guests and ensures follow-up

• Promotes the F&B offer

• Promotes the Mercure "Grands Vins"

• Conveys the image of the hotel

Professional techniques / Production

• Completes the following tasks:

- prepares the point of sale and preparation areas

- cleans and tidies the restaurant and preparation areas after closing

• Before every workshift, finds out about dish composition and any shortages

• Organises his/her work to suit fluctuations in numbers, events and guests

• Helps keep the equipment used in good condition

Commercial / Sales

• Promotes the Mercure "Grands Vins"

• Carries out additional sales where possible

• Helps increase guest loyalty through quality of service

Management and administration

• Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel

• Helps manage crockery and appliances by avoiding breakages

• May be asked to help with inventories, check deliveries and store food items

Hygiene / Personal safety / Environment

• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

• Respects the instructions and safety guidelines for the equipment used

• Applies the hotel's security regulations (in case of fire etc)

• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

Quyền lợi được hưởng

Yêu cầu công việc

· English

· Good interpersonal skills and self-confident

· Guest oriented and service minded, with attention to quality

· Sales oriented

· Dynamic

· Good presentation

· A thorough and organised approach

· Physical staying power

· Ability to perform under pressure

Yêu cầu hồ sơ

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• Đánh giá (5)