Nhân viên Bàn WAITER / WAITRESS

• Hạn nộp: 31/05/2025
• Mức lương: 5 - 8 triệu

Thông tin cơ bản

Mô tả công việc

Overview of duties

• Welcomes guests and provides a high standard of restaurant service

• Contributes globally to guest satisfaction through the quality of his/her work and exemplary behaviour

• Helps increase the restaurant's revenue through his/her sales efforts

Main responsibilities

Customer relations

• Provides a friendly and personalised welcome for guests

• Offers an attentive service to guests, adapting to any constraints

• Heeds any remarks made by guests and ensures follow-up

• Promotes the F&B offer

• Promotes the Mercure "Grands Vins"

• Conveys the image of the hotel

Professional techniques / Production

• Completes the following tasks:

- prepares the point of sale and preparation areas

- cleans and tidies the restaurant and preparation areas after closing

• Before every workshift, finds out about dish composition and any shortages

• Organises his/her work to suit fluctuations in numbers, events and guests

• Helps keep the equipment used in good condition

Commercial / Sales

• Promotes the Mercure "Grands Vins"

• Carries out additional sales where possible

• Helps increase guest loyalty through quality of service

Management and administration

• Takes part in meeting the department's targets by respecting the procedures and internal audits applicable in the hotel

• Helps manage crockery and appliances by avoiding breakages

• May be asked to help with inventories, check deliveries and store food items

Hygiene / Personal safety / Environment

• Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations

• Respects the instructions and safety guidelines for the equipment used

• Applies the hotel's security regulations (in case of fire etc)

• Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)

Quyền lợi được hưởng

Yêu cầu công việc

· English

· Good interpersonal skills and self-confident

· Guest oriented and service minded, with attention to quality

· Sales oriented

· Dynamic

· Good presentation

· A thorough and organised approach

· Physical staying power

· Ability to perform under pressure

Yêu cầu hồ sơ

Ứng viên quan tâm vui lòng gửi CV (kèm ảnh) với tiêu đề (họ và tên) _ Vị trí ứng tuyển về địa chỉ email hoặc nộp đơn ứng tuyển trực tiếp theo mẫu của khách sạn tại phòng Nhân sự, Mercure Hanoi la Gare, 94 Lý Thường Kiệt, phường Cửa Nam, quận Hoàn Kiếm, Hà Nội. Mọi thắc mắc xin vui lòng liên hệ Ms. Uyên 024.3944.7766 ext. 6022 (handphone: 0973078378)

• Bình luận (5)
• Đánh giá (5)