Địa điểm: Huyện Phú Quốc, Kiên Giang | Hạn nộp: 15/09/2018 | Mức lương: Thỏa thuận | Giờ làm việc: Giờ hành chính

Số lượng cần tuyển: 1

Mô tả công việc

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Develop service procedures, policies and standards
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Maintain an orderly workflow according to priorities
Develops and implement procedures for proper handling in and out going telephone calls, facsimile transmission, rental equipment, lease telephone lines and other telecommunication services
Develops working plans to carry out goals, compares actual achievements against goal periodically, take necessary corrective actions
Establishes and maintains effective employee relations report directly to Front Office Manager
Manages and monitors the operation of all equipment’s, software, hardware and endure all units are working and installed properly
Greet the guest as they arrive, checks them in the hotels;
Foresee and respond to the needs of the guest at the same time hear and resolve their complaints.
Gives guest the best customer service during their stay to achieve Ranking of Trip Advisor
Assist the guest in activities like making reservation, setting up travel and tours and booking airline tickets.
Aside from making sure the guest satisfaction they are also in charge in reconstructing a store’s sales and competence. They analyze feedback from customers.
Accountable for guiding a group of employees to enhance the eminence, the loyalty of customers, production and overall operations.

Quyền lợi được hưởng

- Dynamic, professional & open minded working environment.
- Joining training courses according standard of AccorHotels.
- Good salary, benefits and bonus.
- Have annual physical examination.
- Supporting shift meals at staff canteen

Yêu cầu công việc

- At least College degree in Hospitality Education.
- At least 5 year experience in Tourism/Hotel field.
- Fluent in speaking and writing English
- Good looking.
- Communication skills and strong relationship
- Negotiation skills and managerial skills

Yêu cầu hồ sơ

- Letter
- Resume
- Health certificate within of six months
- Curriculum vitae in Vietnamese certified by local People’s Committee
- ID card

  • Lĩnh vực: Khách sạn/ Khu căn hộ, Resort/ Khu Du lịch
  • Ngành nghề: Sale/ Marketing/ Guest Relation/ Revenue
  • Vị trí: Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Chức danh Địa điểm Ngày kết thúc Mức lương
Bartender Supervisor 14/12/2018 Thỏa thuận
[URGENT !!] Duty Manager 29/11/2018 Thỏa thuận
Bell Captain - Ưu tiên Nam 29/01/2019 Thỏa thuận
Front Office Staff 13/01/2019 Thỏa thuận
Bartender Manager 29/12/2018 Thỏa thuận
Restaurant Supervisor 28/12/2018 Thỏa thuận
Restaurant Captain 14/12/2018 Thỏa thuận
Waiter / Waitress 13/01/2019 Thỏa thuận
F&B Cashier 13/01/2019 Thỏa thuận
Bartender 28/01/2019 Thỏa thuận
Pastry Chef 29/12/2018 Thỏa thuận
Chef de Partie 29/12/2018 Thỏa thuận
URGENT !!! Canteen Chef 13/01/2019 Thỏa thuận
URGENT !! Chief Steward 13/01/2019 Thỏa thuận
Commis 13/01/2019 Thỏa thuận
Commis - Pastry /Bakery oulter 14/11/2018 Thỏa thuận
Commis - Canteen 28/12/2018 Thỏa thuận
Recreation Team Leader 14/12/2018 Thỏa thuận
Recreation Attendant 14/12/2018 Thỏa thuận
GYM Attendant 14/12/2018 Thỏa thuận
[URGENT!!] Assistant Chief Security 13/01/2019 Thỏa thuận
Security Supervisor 28/12/2018 Thỏa thuận
[URGENT!!] Purchasing Manager 14/11/2018 Thỏa thuận
Account Payable 13/01/2019 Thỏa thuận
Cost Controller 13/01/2019 Thỏa thuận
Account Receivable 14/12/2018 Thỏa thuận
[URGENT!!] Storekeeper 13/01/2019 Thỏa thuận
Receiver 27/01/2019 Thỏa thuận
[URGENT !!] General Cashier 13/01/2019 Thỏa thuận
IT Officer 27/01/2019 Thỏa thuận
URGENT !! Hygiene Officer - Nhân viên vệ sinh an toàn thực phẩm 13/01/2019 Thỏa thuận

Đánh giá nhà tuyển dụng

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Liên hệ không thành công 0 Chưa có
Không chuyên nghiệp 0 Chưa có

ĐÁNH GIÁ

THÔNG TIN NHÀ tuyển dụng

guest-relation-manager
Theo dõi Nhà tuyển dụng này
Ngày tạo gian: 20/06/2018

Quy mô :

Relaxed, friendly and something for everyone. This beach resort is the new addition to the Premier brand family and located on the beach in An Thoi Town, Phu Quoc. This residences featuring 745 modern designed rooms overlooking the massive cascading turquoise blue water, variety of choices for your dining pleasure and beach activities under the tropical sun. Premier Residences is the perfect holiday destination for solo traveler and the families.

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THÔNG TIN CHUỖI

Guest Relation Manager
Ngày bắt đầu: 13/04/2018
Ngày kết thúc: 13/04/2019
ID: 84.13/4/18

Quy mô :

PREMIER VILLAGE PHU QUOC RESORT - MANAGED BY ACCORHOTELS Located in Ong Doi Cape – in the Southwest of Phu Quoc Pearl Island , Premier Village Phu Quoc Resort is in a unique position in Asia: clear sea water, fine white sand, gigantic rock, beautiful hill slope and dreamlike primeval forests. The resort was designed by the world’s leading designers. It has many leading facilities: restaurant chain with a capacity of up to 1,000 people, premium spa, modern entertainment club, restaurant area for luxurious parties... Especially, the resort has a zero-entry swimming pool with a length of more than 300m and an area of 8,000m2 and peninsulas connecting the eastern coast to the western one.

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