marcom-manager

Marcom Manager

InterContinental Danang Sun Peninsula Resort

Quy mô : 500 - 999

Theo dõi Nhà tuyển dụng này

Mô tả công việc

 Perform Brand’s Services behaviours in daily operation basic towards the guests

 Ensure consistency service within the department

 Sharing guest feedback to the team

 Manage all requests made by guests, or special request from guest that your staff reported to you

 Develop strong internal relationships across sales, revenue & marketing functions to ensure

consistency in products across all channels.

 Establish and maintain active relationship with TPI partners and have regular communication to

ensure maximum visibility and production

 Visit travel agent to review our content and set up

 Maintain a comprehensive understanding of local & regional market and industry behaviors

including its influencers ie, economic, political, environmental…etc

 Ensure that Great Hotel Guest Loves and the Winning ways is demonstrated throughout all

processes.

 Sets up the technical aspect of contracts with our partners;

 Raises the awareness of InterContinental Danang Sun Peninsula Resort to our target student

market through effective support of Hotel program offices and innovative marketing and

mobilisation campaigns.

 Acquire new customers within target market definition and manage customer relationship to

achieve profitability goals.

 Conduct weekly TPI audits to ensure IHG TPI policy’s are being met & communicate with

regional/area e-commerce regularly for update & support

 Through training, ensure TPI process & programs & functionality is understood within the hotel

 Ensure TPI checklist is actioned on a monthly basis

 Utilize & communicate regularly results from Internet at a Glance reporting on Fact book

 Assist all development & implementation of internet marketing promotions to ensure functionality in support of strategy & initiatives

 Advise & conduct re-search on internet business in generating revenue opportunities including on-line sites and travel related portals such as MSN, Yahoo, Google etc… 

 Champion hotel affiliate program & ensure desired production targets are being met & in-house awareness of program

 Inventory and allocation for online & offline TPI and make recommendation based on forecast

 Ensure IHG web content/information and photos is set up using all possible practice (in cooperation with Marcom team)

 In conjunction with Revenue Manager, monitor and update all channel data bases (GDS, Web, HERMAN,DH & HOD’s) to ensure correct representation of hotels

 Assist in formulating expenditure requirements for all e-commerce activity for the purpose of budget submissions

 Champion any future technology development per specific channel

 Participate in Revenue Room meeting and responsible for the Contribution Board updates

 Develop understanding of regional market trend for both online and offline channels in order to proactively recommend action plan for respective segments. 

 Maintain a comprehensive understanding of local & regional market and industry behaviors including its influencers ie, economic, political, environmental…etc 

 Join & participate in the most appropriate business groups to assist in market understanding and follow up on potential business opportunities.

 Support I completion of IBP processes (Rooms, C&E & F&B) 

 Attend the weekly Yield & Revenue Room Meeting and generate reports and analyses needed for these meetings, displaying key facts/trends etc… 

 Facilitate weekly/monthly meetings to the revenue team on market and competitor status/activities. 

 Champion all special projects relating to market research & competitor activities.

Quyền lợi được hưởng

- Highly competitive salary

- 13th Salary

- Great benefits for insurance and other related offers (accomodation, duty meals, transportation)

Yêu cầu công việc

Qualifications and requirements

Required skills:
 Demonstrated ability to interact with customers, employees and third parties that reflects
highly on the hotel, the brand and the Company.
 Problem solving, reasoning, motivating, organizational and training abilities.
 Proficient in the use of Microsoft Office
 Good writing skills

Qualifications:
 Diploma or Bachelor in Sales & Marketing, Hotel Management, Business
Administration, or related field preferred.

Experience –
 2 year related experience or an equivalent combination of education and experience

Yêu cầu hồ sơ

In English

Chức danh Địa điểm Ngày kết thúc Mức lương
Public Area Supervisor- Giám sát Khu vực vệ sinh công cộng 30/03/2019 5 - 8 triệu
Room attendant- Nhân viên Buồng phòng 28/03/2019 5 - 8 triệu
Nhân viên vệ sinh công cộng 28/03/2019 Thỏa thuận
Assistant Pastry Chef (Bếp phó Bếp bánh) 20/04/2019 20 - 30 triệu
Hostess 28/06/2019 Thỏa thuận
Personal Assistant to Resort Manager 31/03/2019 Thỏa thuận
AC Technician 10/04/2019 8 - 12 triệu
Senior AC Supervisor/ AC Supervisor (Giám sát kĩ thuật điều hòa) 10/04/2019 8 - 12 triệu
Chef de Partie (Ca trưởng Bếp) 14/04/2019 8 - 12 triệu
Bar attendant 30/05/2019 5 - 8 triệu
Beach Service and Bar Manager 30/04/2019 20 - 30 triệu
Assistant Bar Manager 15/04/2019 Thỏa thuận
Airport Concierge - Nhân viên quầy thông tin tại sân bay (nam) 30/03/2019 8 - 12 triệu
Guest Service Agent 30/03/2019 Thỏa thuận
Airport Waiter/Waitress 30/03/2019 5 - 8 triệu
Guest Service Center Agent- NV tổng đài 30/03/2019 5 - 8 triệu
Concierge - Nhân viên quầy thông tin 30/03/2019 5 - 8 triệu
Butler- Nhân viên quản gia 28/03/2019 5 - 8 triệu
Welcome couple- Nhân viên chào khách ở tiền sảnh 28/03/2019 5 - 8 triệu
Floor Supervisor- Giám sát Buồng phòng 15/04/2019 8 - 12 triệu
Laundry Manager 15/04/2019 20 - 30 triệu
Nhân viên vận hành trạm lý xử lý nước thải (STP Operation) 30/03/2019 5 - 8 triệu
Cost Control Supervisor 30/03/2019 Thỏa thuận
Giám sát làm vườn - Gardener Supervisor 28/03/2019 8 - 12 triệu
Kitchen and Laundry Techinician 28/03/2019 8 - 12 triệu
Canteen Sous Chef (Bếp phó Bếp căn tin) 30/03/2019 8 - 12 triệu
Chinese speaking Butler 28/03/2019 8 - 12 triệu
Native European F&B Service Supervisor Intern 30/06/2019 3 - 5 triệu
Thợ mộc, thợ sơn nước, thợ sơn PU 28/03/2019 5 - 8 triệu
Bartender 27/03/2019 5 - 8 triệu
F&B Captain 30/03/2019 5 - 8 triệu

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