Sales Manager - MICE

• Assist in drawing up the marketing plan annually with the Director of Sales and Marketing and Assistant Director of Sales

• Keeps a record on former, existing, potential clients and a profile of each of them

• Organizes regular visits in accordance to a predetermined plan

• Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month

• Presents a summary of his/her visits to be DOSM/ADOS on a weekly basis (Weekly Sales Plan) prior to and after the week is completed

• Ensures that the invoicing effectively corresponds to all services agreed upon and rendered

• Ensures that all new clients have no negative credit references

• Records the statistics of his/her accounts

• Records all daily sales calls

• Submits production reports on his/her list of accounts on a monthly basis

• Conducts group briefing to other connector within the corporate section when required

• Pay visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts

• Define precisely guest requirements and ensures that the guests services offered corresponds effectively to their requests

• Provide after-sales service and particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary

• Receive in the hotel any important guests whom he has approached

• Negotiate prices with the clients

• Confirm verbal proposals in writing

• Ensure that all complaints have initiated follow-up action

• The Assistant Sales Manager is responsible to the Director of Sales & Marketing