Chief Concierge

• Hạn nộp: 29/05/2019
• Mức lương: Thỏa thuận

Thông tin cơ bản

Mô tả công việc

Job Objectives: Responsible for the overall smooth running of the Concierge Department. Manage and supervise Concierge staffs to perform daily tasks. Assist guests with all inquiries such as book tours & excursions, arrange car hires. Coordinates with Front office to execute efficient arrival and departure formalities. Coordinates with all hotel departments and outside parties for transport schedules and networking. Prepare staff’s work and training schedule.

Primary Responsibilities

1. To have a complete operational knowledge of the Hotel including the geographical layout, facilities and operation times of outlets.

2. To supervise the day to day running of the Department.

3. Prepare weekly Duty Roster ensuring all shifts are adequately covered.

4. Schedule Annual Leave for staff.

5. Produce a Training Plan for Department.

6. To have complete knowledge of the local area.

7. To have complete knowledge of tours and excursions.

Other Duties

1. Assist guests with all inquiries.

2. Book tours & excursions for guests.

3. Arrange car hires.

4. Brief Departments on daily and weekly events.

5. Ensure all training records are kept up to date.

6. Training of staff.

7. Ensuring that employees perform tasks assigned.

8. Maintain standards as set by the hotel.

9. Organize with Taxi Company to ensure cars are always available.

10. Arrange pick-up points for tours and excursions from the Hotel.

11. Directing all Concierge Staff.

12. Coordinates with Front office to execute efficient arrival and departure formalities.

13. Coordinates with outside Companies for networking.

14. Coordinates with all hotel departments for transport schedules.

Quyền lợi được hưởng

• Du Lịch
• Thưởng
• Phụ cấp
• Đào tạo
• Tăng lương
• Nghỉ phép

Yêu cầu công việc

1.   Bachelor degree in any discipline. A degree in Hospitality will be a plus.

2.   Minimum of 5 years in Front Office or Concierge experience in a similar capacity, preferably in a 5 star class environment.

3.   Knowledgeable in the city, tours and excursions to refer the guests in various tourist destinations.

4.   Have excellent English communication skills both in written and spoken.

5.   Possess professional disposition with excellent interpersonal skills

Yêu cầu hồ sơ

Nộp hồ sơ online qua website hoteljob.vn hoặc qua email: Tin đã hết hạn 

• Bình luận (5)
• Đánh giá (5)