Receptionist/ Nhân viên lễ tân

- The receptionist will be dynamic and efficient to serve all guests approaching the Front Desk with a professional, warm and positive attitude and can work night- shift

- He/she will be a main actor in the check-in and check-out process, which occur at the Front Desk, and will be available to help the guest in any of his request.

- The Receptionist will be ready to help the guest in any of his request and will guide him to the right person when it is required.

- To ensure at any time that no guest is waiting for too long to have somebody available at the Front Desk, to get a room or waiting for the Duty Manager.

- To ensure that all the standards and procedures established at the Pullman Hanoi are reached successfully and permanently.

• Competitive package of salary and benefit
• 12 days of fully paid annual leave, plus public holidays as per company policy
• Comprehensive social insurance and health insurance according to Vietnamese labor law
• Professional and dynamic working environment
• Strong focus on career development, training programs, and advancement opportunities within the Accor Group
• Staff meals during working hours
• Uniforms provided and laundry service
• Employee discounts and exclusive offers across Accor’s global network of hotels, including accommodation and F&B discounts
• Supportive and multicultural workplace with opportunities for internal promotion
• Wellness programs and team-building activities

• Good looking 
• Good command of spoken and written English  
• Strong computer skills - Initiative, courteous, hard working and attentive to details 
• Working experience with Opera system is an advantage 
• Having experiences at the same position in hospitality is a plus