Director of Food and Beverage

Responsible for the overall administration and operation of the F&B Outlets, to maximize profits. To ensure maintenance of quality standards, staff performance and customer satisfaction.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Financial returns:

 Understand the outlet’s target and strive to achieve it.

 Make sure all equipment is in good working condition.

 Monitor all costs and recommends measures to control them.

 Ensure all the breakages reports are followed and identify how can we reduce breakages.

 Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable

 Participate in the preparation of the Resort’s Strategic Plans, budget meetings, and P&L meeting.

 Establishes and interprets key performance indicators to manage the department, consistently takes into accounts financial implications of business decisions and recommendations

 Educate, train and motivate the teams to achieve department and hotel revenue goals. Ensure staff has

the information, data, tools and equipment to successfully carry out job duties.

People:

 Plan for future staffing needs

 Recruit in line with company guidelines

 Prepare detailed induction programs for new staff

 Follow up on the monthly training plans for each department

 Ensure training needs analysis of Banqueting staff is carried out and training programs are designed and implemented to meet needs

 Has a broad knowledge of how the business is run, focuses on the major factors necessary to ensure that the business is successful and profitable

 Participate in the preparation of the Resort’s Strategic Plans, budget’s meeting, P&L meeting.

 Educate, train and motivate the teams to achieve department and hotel revenue goals. Ensure staff has

the information, data, tools and equipment to successfully carry out job duties

Guest experience:

 Perform Brand’s Services behaviours in daily operation basic towards the guests

 Driver to deliver Luxury Experiences to guests, to achieve Heartbeat target 

 Develop and update department SOPs (standard Operation Procedure), JD (Job description) and

implement it to enhance the guest experience

 Ensure the Guest Love target are met

 Feasibility on the operation during the peak hours

 Assist with establishing and developing a highly motivated, pro-active F&B team with the highest ethical

standards that delivers a cost effective and quality oriented service product.

Essential Duties and Responsibilities:

 Assists Food and Beverage Director in planning and organizing successful Food and Beverage activities in the hotel.

 Assists Food and Beverage in determining the minimum and maximum stocks of all food, beverage, material and equipment

 Marketing & Planning

 Hiring Staffing and training

 Communications with all key department

 Quality Control

 Staff control/ Planning

 Administrative

• Competitive salary

•    At least 15 leave days;

• Social Insurance as law

• Bao Viet Health insurance for personal and family

• 24/7 Accident Insurance

• Rest & Relaxation Allowance

• Repatriation allowance

• Home Leave allowance

• Housing, uniform, meal, and transportation are provided by the resort

• Gym room

•   Professional & International working environment

•   Opportunity to grow vertically, functionally, geographically, and personally.

Required Skills

• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the resort, the brand and the Company.

• Proficient in the use of Microsoft Office

• Problem-solving and organizational abilities

• Motivator and self-starter

• Display initiative

• Commitment to professional values

• Team leader/builder

• Customer / people-oriented

• Creative

• Extrovert / open-minded

• Good at relationship building and diplomacy

• Disciplined & dedicated

Qualifications

• Diploma / Degree in Hotel /Hospitality Management or related fields.

- Resume

- Certificates related to applied position

- Email address: Tin đã hết hạn

- Mobile: 02973 97 8888/0919 290 709 (Phòng Nhân sự)