Sales Manager - Café Lounge

Selling a memorable experience in an authentic location is the essence of a Sales Managers role at Citi Complex. Your professionalism and knowledge of the F&B will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Citi Complex.

Duties & Responsibilities

- Reporting to the Marketing Manager, responsibilities and essential job functions include but are not limited to the following:

- Fully in charge of Soho, Co Ba Rooftop & Co Ba Ground Floor

- Consistently offer professional, friendly and engaging service

- Ensure prompt and courteous service is extended to both internal and external customers

- Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis

- Solicit group, transient and/or banquet and other outlets business through action plan preparation and execution

- Establish parameters, quotes and negotiate prices, confirming by written contracts

- Participate in partnership, conventions and promotional events within the lounge and related organizations

- Maintain accounts, contact, activity and business details within the appropriate software applications

- Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied

- Prepare weekly, monthly, quarterly and annual reports, as required

- Balance operational, administrative and Colleague needs

- Follow departmental policies and procedures

- Follow all safety policies

- Other duties as assigned

Behavioural Competences

Calm, self-motivated, positive attitude, confident, open minded, willing to learn, good communication skills, innovative, self starter, contributor.

- Social insurance as per law

- Friendly working enviroment

Qualifications

- Previous Sales experience required

- Computer literate in Microsoft Window applications and other relevant computer applications required

- University/College degree in a related discipline preferred

- Excellent communication skills, both written and verbal required

- Strong interpersonal and problem solving abilities

- Highly responsible & reliable

- Ability to focus attention on guest needs, remaining calm and courteous at all times