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Assistant Restaurant Manager - Black Vinegar

  • Hạn nộp: 20/07/2022
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Ngành nghề
Ẩm thực/ Bàn/ Bar
Cập nhật
14/07/2022 15:38

Mô tả công việc

- Interacts with guests to obtain feedback on product quality and service levels.

- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

- Empowers associates to provide excellent customer service within guidelines.

- Handles guest problems and complaints, seeking assistance from Restaurant Manager as necessary.

- Monitors associates to ensure performance expectations are met.

- Provides feedback to associates based on observation of service behaviours.

- Strives to improve service performance and sets a positive example for guest relations.

- Assists in the review of comment cards and guest satisfaction results with associates.

- Supervises daily shift operations.

- Communicates to Chef any issues regarding food quality and service levels.

- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

- Ensures compliance with all restaurant policies, standards and procedures.

- Monitors alcohol beverage service in compliance with local laws.

- Manages to achieve or exceed budgeted goals.

- Supervises on-going training initiatives.

- Coaches and counsels associates regarding performance on an on-going basis.

- Adheres to reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.

- Adhere to the hotel credit policies and cash handling procedures.

Quyền lợi được hưởng

- Competitive salary and others benefit

- Service charge according to Hotel policy

- 13th months salary

- Training and development

- 2 days off/ week

- Uniform and meal are included

- Team building

- 24/7 insurance

Yêu cầu công việc

- Degree from an accredited university/ college in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major

- 2 -4 years’ experience in the lounge or bar concept

- Supervisory experience is required 

- Good at speaking, listening and writing English

- Knowledge of computer skills

- Customer service, adaptability, communication skill

- Able to work in shifts and under pressure

Yêu cầu hồ sơ

Please send your application by online, or email resume to or Nộp hồ sơ
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Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
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Môi trường làm việc
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Sắp xếp đánh giá:

  • Quy mô:
  • 76 Lê Lai, Phường Bến Thành, Quận 1, TP. Hồ Chí Minh
  • New World Hotels and Resorts are designed with the discerning business traveler and vacationer in mind and offer deluxe business hotels and resorts in China and Asia destinations. We provide not only a place to stay but a getaway from the hustle and bustle of city life. Here, guests will discover a world where the experience is always warm and the care is genuine. Indeed, our hotels are known to be retreats for travelers who desire convenience, privacy and the highest standards of comfort and personalized service. At New World Hotels & Resorts, the door is always open for talent with a passion for hospitality and people. Our professional team is our most prized asset. It has built a concrete foundation of quality and commitment to the world of hospitality. We offer a wealth of opportunity for potential candidates to build a fulfilling career.

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