Trợ lý quản lý bar (Whisper Bar and Lounge Assistant Manager)

New World Saigon Hotel

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

- Interacts with guests to obtain feedback on product quality and service levels.

- Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

- Empowers associates to provide excellent customer service within guidelines.

- Handles guest problems and complaints, seeking assistance from Restaurant Manager as necessary.

- Monitors associates to ensure performance expectations are met.

- Provides feedback to associates based on observation of service behaviours.

- Strives to improve service performance and sets a positive example for guest relations.

- Assists in the review of comment cards and guest satisfaction results with associates.

- Supervises daily shift operations.

- Communicates to Chef any issues regarding food quality and service levels.

- Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

- Ensures compliance with all restaurant policies, standards and procedures.

- Monitors alcohol beverage service in compliance with local laws.

- Manages to achieve or exceed budgeted goals.

- Supervises on-going training initiatives.

- Coaches and counsels associates regarding performance on an on-going basis.

- Adheres to reinforces all standards, policies, and procedures (PPM, Core Deliverables, SOPs, LSOPs, etc.

- Adhere to the hotel credit policies and cash handling procedures.

Quyền lợi được hưởng

Details will be discussed in job chat



Yêu cầu công việc

- Degree from an accredited university/ college in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major

- 2 -4 years’ experience in the lounge or bar concept

- Supervisory experience is required 

- Good at speaking, listening and writing English

- Knowledge of computer skills

- Customer service, adaptability, communication skill

- Able to work in shifts and under pressure

Yêu cầu hồ sơ

Please send your application by online, or email resume to Gửi email

Trợ lý quản lý bar (Whisper Bar and Lounge Assistant Manager)

Chức danh Ngày kết thúc Mức lương
BBQ Chef 30/06/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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