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Wine captain

  • Hạn nộp: 30/10/2021
  • Mức lương: Thỏa thuận

Thông tin cơ bản

Số lượng
1
Nơi làm việc
Quận 1 - TP HCM
Giờ làm việc
Làm theo ca
Lĩnh vực
Nhà hàng/ Bar/ Pub
Ngành nghề
Ẩm thực/ Bàn/ Bar
Cập nhật
09:44 14/01/2021

Mô tả công việc

Duties and Responsibilities

 Able to advise the patrons according to their personal needs. It can be related to their taste, the food and wine pairing, the occasion or the budget.

 While considering the clientele and the food served, the wine captain ’s responsibilities also consist of selecting wines, creating drink lists and managing stock.

 Build and maintain a wine list fitting the establishment he or she works for: right price, products, presentations, easy to use..

 In charge for training on wine and other beverages by conducting tastings and attend external training.

 The wine captain needs to be able to pass on knowledge and train the other staff

Knowledge

 A wine Captain has to have knowledge of how wine is supposed to taste, using his or her expertise and education about grape varieties or regions along with harvest times, climates, soils and the overall winemaking processes.

 This in-depth understanding helps the wine Captain to answer a vast number of questions from patrons as well as industry partners.

Operational

 Ensures that minimum standards have been implemented.

 Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the company and the satisfaction of hotel guests.

 Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.

 Assists in conducting monthly inventory checks on all operating equipment and supplies. Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and up sell alternatives.

 Ensures that the outlet is kept clean and organised, both at the front as well as the back of house.

 In the absence of Assistant Manager, conduct daily pre-shift briefings to employees on preparation, service and menu.

 Assist to liaise with the Kitchen on daily operations and quality control if appropriate.

 Be a hands-on supervisor and be present at all times in the Outlet, especially during busy periods.

 Assists with conducting monthly inventory checks on all operating equipment and supplies.

Customer Service

 Ensures the delivery of brand promise and provides exceptional guest service at all times.

 Handles all guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

 Maintains positive guest and colleague interactions with good working relationships.

 Establishes a rapport with guests maintaining good customer relationships.

Personnel

 Oversees the punctuality and appearance of all Food and Beverage employees, making sure that they wear the correct uniform and maintain a standard of personal appearance and hygiene, according to the company grooming standards.

 Maximises the effectiveness of employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.

 Encourages employees to be creative and innovative.

 Ensures that all employees have a complete understanding of and adhere to employee rules and regulations.

 Ensures that employees follow all company and local rules, policies and regulations relating to fire and hazard safety, and security.

Other Duties

 Understands and strictly adheres to Rules and Regulations established in the Employee Handbook company policies concerning fire, hygiene, health and safety.

 Ensures a standards of personal presentation and grooming.

 Carries out any other reasonable duties and responsibilities as assigned.

Quyền lợi được hưởng

- Lương tháng 13

- Hợp đồng lao động, Bảo Hiểm Xã Hội theo chính sách công ty

- Phụ cấp các chế độ theo vị trí

Yêu cầu công việc

- Tiếng Anh lưu loát.

- Có 2-3 năm kinh nghiệm

Yêu cầu hồ sơ

- CV Tiếng Anh , Sơ yếu lý lịch. 
- Bản sao hộ khẩu, CMND 
- Văn bằng, chứng chỉ có liên quan 
- Giấy khám sức khỏe 
- Hình 3x4 (2 tấm) mới nhất
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ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Sắp xếp đánh giá:

  • 20 Mạc Thị Bưởi, Quận 1, HCM
  • 028 3824 3003
  • http://www.tribe-hospitality.com/#about-us
  • ABOUT US Tribe Hospitality was established by like-minded friends with a hospitality background that wanted to bring new and exciting food and beverage concepts to Vietnam and potentially beyond. From our flagship restaurant, The Racha Room, to our latest venture Stoker Woodfired Grill, and to our offsite catering we have built hospitality brands and a business that is focused on high quality service, outstanding food and beverage delivered with passion. We are currently expanding the concepts and outlets throughout Vietnam and within South East Asia. CAREER At Tribe Hospitality our mission is to make exceptional food and beverage, deliver creative drinking and dining experiences and provide world class service. The thing is, we can only do this by having really, really good people on our team. Whether you’re looking to start a new career or further develop your skills and experience, we’d love to hear from you. All positions are available for bar and floor, hostess, kitchen and back office support The Racha Room ( http://theracharoom.com/ ) Stoker Woodfired Grill Bar ( http://stokerwoodfiredgrill.com/ ) Relish & Sons ( http://relishandsons.com/ ) Phát Dumpling House ( http://phatsdumplinghouse.com ) http://www.tribe-hospitality.com/#about-us A new bar will be opened on next month We want Tribe to be one of the most loved, respected and fun companies to work for in hospitality and so our peopleneed to possess these things: PASSION A positive energy & attitude every day. Personal drive & belief in others to achieve. An appetite for knowledge. Empowered to create loyal, raving fans. LEADERSHIP We “make life easier” for our peers & teams.. We give our people meaningful opportunities for professional & personal growth. We always listen, communicate and connect with each other. TRUST We are honest and transparent with each other and keep our commitments. We feel safe to speak up respectfully and inform others if things are not right. We always treat others as we want to be treated ourselves. FUN We all work in hospitality because we love what we d and we love people. We strive to create an environment where everyone enjoys their work.