Assistant Learning & Development Manager (Working at Phu Quoc Island )

Pullman Phu Quoc Beach Resort

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

Professional Competencies:

• Conduct English sessions and arrange on-the-job training for new Staff.

• Evaluate feedback from participants and the effectiveness of training programs, providing recommendations for improvement.

• Conduct or arrange for ongoing technical training and personal development classes for Staff.

• Control the inventory of training manuals, multimedia visual aids, and other educational materials.

• Provide training and Staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.

• Assist the Training Manager in analyzing training needs to develop new training programs or modify and improve existing programs.

• Compile all evaluations of training and apprenticeship/internship programs.

• Ensures that Training Bonds are completed in full as required and kept on file in the Staff’s respective personnel file in Human Resources.

Core Competencies:

• Empowered to and applies the principles of the Accor philosophy in situations where service or product has failed to meet quest’s needs or expectations.

• Contributes to the morale and team spirit of the hotel by maintaining effective relationships with resort colleagues.

• Performs any additional duties as directed by the Training Manager / Director of T&C

• Stays current with developments in the field of Housekeeping, and makes appropriate suggestions and recommendations to the General Manager.

• Is fully conversant with all health and safety, fire and emergency procedures.

• Maintains a high standard of personal hygiene, dress, uniform and body language.

• Is polite and professional in any situation where the image or reputation of the resort is represented.

• Attends meetings and training as required by the Training Manager / Director of T&C

• Ensure that all activities are carried out honestly, ethically and within the parameters of local law.

• Interacts with staffs and guests actively soliciting their feedback.

• Other tasks assigned by Director of T&C

Quyền lợi được hưởng

- 05 working days or 40 hrs per week

- Social - Health Insurance per labor law  

- Pre-Opening Allowance ( when open, Service charge Bonus will apply )

- Meal Allowance on duty ( 03 meals per day for mainland employee)  

- Uniform

- Free Accommodation on Island

- Telephone allowance ( depend on positions )     

- On board Travel expense support   

- Employee of the Month / Quarter / Year

- Birthday Celebration

- Year end Bonus, KPI Bonus

- Year End Party.

- International working environment    

- Special discount with Accor property after 06 months of employment      

- Excellent opportunities for Career Development as Accor Group is # 1 in Vietnam in term of number of managed property.

Yêu cầu công việc

- Graduated in College / University and above specializing in English / Hospitality / or similar.

- Good at Office computer literacy

- Good command in English ( four skills) and Training /Presentation skills

- Love to work / interact with people.

- Ability to catch up the assigned tasks rapidly, fast, flexible, know how to deal with customers, good in guest complaint handling.

- Be service minded, Excellent time keeping and organisational skills

- Working experience 1-2 years and above prefered (consider candidate from operation for career development in training )

Yêu cầu hồ sơ

- Please send your resume in English to : Gửi email

Contact person : Mr Tam - 0985.800.178

Chức danh Địa điểm Ngày kết thúc Mức lương
Reservation Manager/Quản lý đặt phòng 28/08/2019 Thỏa thuận
Assistant Executive Housekeeper/Trợ lý Trưởng bộ phận Buồng ( Working at Phu Quoc ) 28/08/2019 Thỏa thuận
Executive Housekeeper ( Working at Phu Quoc ) 29/09/2019 Thỏa thuận
Graphic Designer 28/08/2019 Thỏa thuận
(Room) HouseKeeping Supervisor x 09 ( Làm việc tại Phú Quốc ) 28/08/2019 Thỏa thuận
Bell Captain/Tổ trưởng Tổ hành lý 28/08/2019 Thỏa thuận
Shop Connector (Shop Attendant) 28/08/2019 Thỏa thuận
F&B Welcomer (F&B Hostess/cashier) 28/08/2019 Thỏa thuận
Front Office Supervisor/Giám sát bộ phận tiền sảnh 28/08/2019 Thỏa thuận
Assistant Front Desk Manager/Trợ lý Quản lý quầy lễ tân 28/08/2019 Thỏa thuận
Telephone Connector/Nhân viên tổng đài 28/08/2019 Thỏa thuận
Assistant Outlet Manager 28/08/2019 Thỏa thuận
Connector (Receptionist)/Nhân viên Lễ tân 28/08/2019 Thỏa thuận
Bellman/Nhân viên hành lý 28/08/2019 Thỏa thuận
Telephone Supervisor/Giám sát tổng đài 28/08/2019 Thỏa thuận
Airport Representative/Nhân viên đón khách sân bay 28/08/2019 Thỏa thuận
Welcomer/Nhân viên đón tiếp khách 28/08/2019 Thỏa thuận
Executive Lounge Manager 28/08/2019 Thỏa thuận
Bar Manager/Quản lý quầy Bar 28/08/2019 Thỏa thuận
Outlet Manager 28/08/2019 Thỏa thuận
Banquet Manager 28/08/2019 Thỏa thuận
Assistant Banquet Manager/Trợ lý Trưởng bộ phận Tiệc 28/08/2019 Thỏa thuận
F&B Captain 28/08/2019 Thỏa thuận
F&B Supervisor 28/08/2019 Thỏa thuận
Banquet Supervisor/Giám sát Bộ phận tiệc 28/08/2019 Thỏa thuận
Bar Captain/Tổ trưởng quầy Bar 28/08/2019 Thỏa thuận
F&B Connector (Waiter/Waitress) 28/08/2019 Thỏa thuận
Banquet Connector (Banquet/Event Attendant)/Nhân viên bộ phận Tiệc 28/08/2019 Thỏa thuận
Butlers Presidential Villa 28/08/2019 Thỏa thuận
Disc Jockey (DJ)/Nhân viên chơi nhạc 28/08/2019 Thỏa thuận
Reservation Supervisor/Giám sát đặt phòng 28/08/2019 Thỏa thuận

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