Meeting Specialist/Nhân viên Bộ phận Dịch vụ Hội nghị

Hạn nộp: 30/12/2018
Mức lương: 8 - 12 triệu

Thông tin cơ bản

Số lượng
1

Nơi làm việc
Quận 1 - TP HCM

Giờ làm việc
Làm theo ca

Loại hình
Khách sạn/ Khu căn hộ

Ngành nghề
Khác

Vị trí
Nhân viên

Cập nhật
05/12/2022 11:46

Mô tả công việc

Act as liaison between Meeting Professionals/Catering Customers and all operating departments to ensure a high standard of organization and guest service throughout all convention and banquet meeting areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon all client needs.
Proactively monitors customer functions, spending 95% of each day interacting with meeting professionals and their attendees to ensure customer satisfaction.
Reviews all relevant written communications (Group Resumes, Daily Event Lists, Banquet Event Orders, etc…) and verifies accuracy of room sets.
Meets with Meeting Professionals/Catering Customers prior to the start of the first event to verify meeting specifications and establish communication method (house phone, walkie talkie, etc…)
Remains accessible to Meeting Professionals/Catering Customers throughout assigned functions.
Continually inspects for cleanliness and maintenance of all function space, public areas and banquet areas. Coordinates with all operating departments to ensure top product quality.
Communicates any event changes in a timely manner to relevant operating departments and to the Director of Convention Services responsible for the group.
Attends all pre-event meetings and other meetings specified by the Director of Convention Services.
Facilitates communication from one shift to another.
Observes and enforces objectives and policies as set forth by the Director of Convention Services.
Supportive Functions: Provides daily support to the Director of Convention Services and Banquet Manager to ensure effective operation of either department, or any other supportive functions based upon the requirements of the hotel and guest needs and expectations.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

Quyền lợi được hưởng

Competitive salary and benefits.
Professional working environment.
Long term career opportunity
Training courses by company and Marriott.
Annual leaves and insurance as per Labor Law.
Free duty meals, uniform and parking.

Yêu cầu công việc

At least 1 year experience in a similar role
Good English (both verbal and written)
Good communication skills
Microsoft office Skills
Able to work with shifts/late

Yêu cầu hồ sơ

Please send your updated CV to Tin đã hết hạn (see in "contact info") and should your application be short-listed, we may then contact you for an interview.

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

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Môi trường làm việc5/10

Chế độ đãi ngộ5/10

Địa điểm làm việc5/10

Bình luận (5)
Đánh giá (5)

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Sắp xếp đánh giá:

Sheraton Saigon Grand Opera Hotel

Theo dõi

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Quy mô:
88 Đường Đồng Khởi, Bến Nghé, District 1, Hồ Chí Minh, Việt Nam
https://sgnsirecruitment@marriott.com
Sheraton is one of the thirty famous brands owned by Marriott International, Inc. with more than 8,000 properties in over 139 countries and territories around the world. Sheraton Saigon Grand Opera Hotel is a leading 5-star hotel strategically located in the heart of downtown of Ho Chi Minh’s business and entertainment district. At Sheraton, our associates are dedicated to delivering the highest standard of service. Sheraton - The World's gathering place. We will provide successful candidates with attractive benefits, excellent working conditions, dynamic and professional working environment, great career advancements and diversified training opportunities. Be kindly noted that, at Marriott Hotels, we never request our applicants to transfer money into any accounts for charity or other purposes as part of requirements during the recruitment/selection process. Tests, if any, will be sent to candidates and taken by candidates via our official career website: Marriott International Careers | Find Job & Career Opportunities.