Waiter - Waitress/ Nhân viên Phục vụ

Park Hyatt Saigon is inviting a new Waiter/Waitress for Opera/ Square One/ Room Service/ Event Service to work with the highest standards of product and service delivering unparalleled service in the market.

Join with us to discover your place to shine in our warm, respectful, and inclusive culture.

Job description:

• Provides exceptional services to guests and internal customers in other department at all time to maintain positive interactions with good working relationships.
  
• Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
  
• Works closely with other outlet associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  
• Seats, takes orders and serves food and beverage to guest
  
• Clears and resets counters or tables at conclusion of each course.
  
• Have a thorough knowledge and understanding of all food and beverage items in the menu to answer guests’ enquiries and to recommend combinations and up sell alternatives.
  
• For Event Service member, where required, act as a Leader for small events and be available to guests especially during set-up, coffee breaks and meal breaks.
  
• Understands and strictly adheres to Rules and Regulations established in the Associate Handbook and the hotel's policies concerning fire, hygiene, health and safety.
  
• Ensures high standards of personal presentation and grooming.
  
• Attends training sessions and meetings as and when required.
  
• Carries out any other reasonable duties and responsibilities as assigned.
  

Hyatt is a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. We could bring you the followings:

• Attractive package
  
• International and professional but friendly 5-star working environment
  
• Training and development opportunities
  
• Complimentary rooms
  
• Discount 50% for F&B service at our restaurants
  
• Have 2 duty meals per working shift

• Experienced in F&B at international environment preferably candidate with  Italian restaurant experience.  
• Diploma/qualification in related major
  
• Good communication in both English and Vietnamese
  
• Positive attitude and strong desire to learn and develop
  
• Passionate for the hospitality industry
  
• High commitment

• Online application to recruitment email or Ms. Ngân – Chuyên viên tuyển dụng (028 3824 1234 - Ext: 2303 )
• Direct application to: Human Resources Department, Park Hyatt Saigon, 2 Lam Son Square, District 1