Restaurant Supervisor
- Hạn nộp: 19/05/2021
- Mức lương: Thỏa thuận
Thông tin cơ bản
2
Quận 2 - TP HCM
Làm theo ca
Nhà hàng/ Bar/ Pub
Ẩm thực
Trưởng ca/ Giám sát
18/05/2021 12:20
Mô tả công việc
• Anticipate to guest’s needs wherever possible and react to these to enhance guest’s satisfaction
• Guide, direct and inspire the bar and restaurant team consisting out of employees and trainees
• Check the clothing and appearances of the F& B team members according to the accurate company standards.
• Operate in the F&B as an all-round employee according to SOP’s
• Give instructions on and manage quality of work and resolve problems
• Train and develop team members, including on-the-job-coaching, giving feedback and carrying out PDRs of team members
• Deal with guest feedback according to the company standards
• Actively engage in your own personal development to benefit the business and improve your personal skills
• Inform daily other departments on the highlights of the daily F&B operations in the morning meeting
• Responsible for ordering and supplying the beverage stock
• Set up schedules and next to that divide the work load, give directions and instructions, and monitor work progress and quality
• Attend and actively participate in the various F&B meetings
• Make suggestions and proposals regarding quality and improved efficiency and/or increase sales while containing costs
• Communicate of technical faults to the relevant departments and management.
• Receiving and checking the goods from external companies.
• Consistently offer professional, attentive and friendly service to our guests and colleagues alike
• Follow all company procedures to deliver outstanding service to our guests
• Ensure a high level of general knowledge of service and preparation techniques, all menu items, drinks and special items offered in the restaurant
• Train and coach team members in a systematic, professional and creative way to ensure that service standards and product delivery are consistently achieved
• Maximise sales opportunities within the F&B department
• Develop a solid knowledge of the local nightlife by being aware of local events, the competition and market trends
• Operate the ‘micros’ point of sale system on a supervisory level and produce satisfactory reports at the end of each shift
• Ensure that guests receive the levels of service expected by creating an environment where everyone in the team is focused on connecting with our guests
• Proactively interact with our guests
• Anticipate on guests’ needs wherever possible, and to take action to enhance guest satisfaction
• Have extensive knowledge of the company’s security and health safety procedures
• Exercise care, attention and caution in dealing with guests, colleagues and company property
• Be aware of, and comply with, all relevant food safety acts
• Attend all statutory fire, health and safety training sessions to remain fully up to date with rules concerning fire and health safety
• Have full knowledge of your department’s risk assessments, ensuring that all team members are fully aware of these risks
Quyền lợi được hưởng
- Full-time employee:
+ Bonus on Public Holiday
+ 13th month salary
+ 02 meals / shift
+ Working time: 05 days / week, 02 days off / week
+ Hotel uniform & laundry
+ 24/7 accident insurance with Social Insurance, Health Insurance, Unemployment Insurance
+ Annual team building and outing trip
+ Talent development program for outstanding employee
Yêu cầu công việc
• Giấy chứng nhận đang tham gia các khóa đào tạo thêm chuyên môn là một lợi thế
• Đã từng làm việc tại vị trí tương đương
• Có trách nhiệm và chịu áp lực công việc
• Kỹ năng giao tiếp và trình bày thu hút
• Có khả năng thuyết phục khách hàng
• Giao tiếp tốt tiếng Việt và tiếng Anh.
Yêu cầu hồ sơ
Email nhận CV: Tin đã hết hạn
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- Quy mô:
- Đường số 10, An Phu, Quận 2, Ho Chi Minh City, Vietnam
- https://www.miasaigon.com
Nằm trong khu dân cư cao cấp Quận 2, Khách sạn 5 sao Mia Saigon Luxury Boutique nằm ẩn mình bên bờ sông Sài Gòn yên tĩnh và chỉ cách trung tâm thành phố sôi động vài phút bằng tàu cao tốc hoặc taxi. Mia Saigon là nơi nghỉ dưỡng sang trọng trong lòng thành phố.
Thông tin liên hệ
- HR Team