restaurant-supervisor

Restaurant Supervisor

Mia Saigon

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

• Anticipate to guest’s needs wherever possible and react to these to enhance

guest’s satisfaction

• Guide, direct and inspire the bar and restaurant team consisting out of

employees and trainees

• Check the clothing and appearances of the F& B team members according to the accurate company standards.

• Operate in the F&B as an all-round employee according to SOP’s

• Give instructions on and manage quality of work and resolve problems

• Train and develop team members, including on-the-job-coaching, giving

feedback and carrying out PDRs of team members

• Deal with guest feedback according to the company standards

• Actively engage in your own personal development to benefit the business and improve your personal skills

• Inform daily other departments on the highlights of the daily F&B operations in the morning meeting

• Responsible for ordering and supplying the beverage stock

• Set up schedules and next to that divide the work load, give directions and instructions, and monitor work progress and quality

• Attend and actively participate in the various F&B meetings

• Make suggestions and proposals regarding quality and improved efficiency and/or increase sales while containing costs

• Communicate of technical faults to the relevant departments and management.

• Receiving and checking the goods from external companies.

• Consistently offer professional, attentive and friendly service to our guests and colleagues alike

• Follow all company procedures to deliver outstanding service to our guests

• Ensure a high level of general knowledge of service and preparation techniques, all menu items, drinks and special items offered in the restaurant

• Train and coach team members in a systematic, professional and creative way to ensure that service standards and product delivery are consistently achieved

• Maximise sales opportunities within the F&B department

• Develop a solid knowledge of the local nightlife by being aware of local events, the competition and market trends

• Operate the ‘micros’ point of sale system on a supervisory level and produce satisfactory reports at the end of each shift

• Ensure that guests receive the levels of service expected by creating an environment where everyone in the team is focused on connecting with our guests

• Proactively interact with our guests

• Anticipate on guests’ needs wherever possible, and to take action to enhance guest satisfaction

• Have extensive knowledge of the company’s security and health safety procedures

• Exercise care, attention and caution in dealing with guests, colleagues and company property

• Be aware of, and comply with, all relevant food safety acts

• Attend all statutory fire, health and safety training sessions to remain fully up to date with rules concerning fire and health safety

• Have full knowledge of your department’s risk assessments, ensuring that all team members are fully aware of these risks

Quyền lợi được hưởng

Benefits:

- Full-time employee:

+ Minimum Salary for staff line from 6,500,000 VND (fresh graduate 5,000,000 VND – 6,000,000 VND) + Service Charge

+ Bonus on Public Holiday

+ 13th month salary

+ 02 meals / shift

+ Working time: 05 days / week, 02 days off / week

+ Hotel uniform & laundry

+ 24/7 accident insurance with Social Insurance, Health Insurance, Unemployment Insurance

+ Annual team building and outing trip

+ Talent development program for outstanding employee

- Part-time employee: 30.000 VND/ hour + Meals + Uniform

- Internship: Allowance 2.500.000 - 3.500.000 VND/month + Meals + Uniform

Yêu cầu công việc

• Tốt nghiệp trung học/cao đẳng/Đại học hoặc tương đương

• Giấy chứng nhận đang tham gia các khóa đào tạo thêm chuyên môn là một lợi thế

• Đã từng làm việc tại vị trí tương đương

• Có trách nhiệm và chịu áp lực công việc

• Kỹ năng giao tiếp và trình bày thu hút

• Có khả năng thuyết phục khách hàng

• Giao tiếp tốt tiếng Việt và tiếng Anh.

• Ưu tiên có thể giao tiếp thêm tiếng Hàn, tiếng Nhật

Yêu cầu hồ sơ

Giấy tờ và bằng cấp liên quan
Chức danh Địa điểm Ngày kết thúc Mức lương
Marketing Manager 30/08/2019 Thỏa thuận
Sales Manager / Senior Sales Manager 30/08/2019 Thỏa thuận
F&B Supervisor 15/09/2019 Thỏa thuận
Waiter / Bartender 15/08/2019 5 - 8 triệu
Restaurant Manager 30/07/2019 12 - 20 triệu
Waiter / Waitress 15/09/2019 5 - 8 triệu
Senior Bartender 15/09/2019 8 - 12 triệu
Bell Attendant 31/07/2019 5 - 8 triệu
Reservation Officer 31/07/2019 5 - 8 triệu
Room Attendant 15/09/2019 5 - 8 triệu
Public Area Attendant/ Nhân viên vệ sinh khu vực công cộng 30/09/2019 5 - 8 triệu
Butler/Guest Relation 15/09/2019 5 - 8 triệu
Team Leader - Guest Room 15/09/2019 5 - 8 triệu
Team Leader - Public Area Attendant 15/09/2019 5 - 8 triệu
Receptionist 15/09/2019 Thỏa thuận
Thực tập sinh Nhân sự 30/08/2019 1 - 3 triệu
Security Officer / Nhân viên bảo vệ 28/07/2019 5 - 8 triệu
Executive Sous Chef 15/08/2019 Thỏa thuận
Nhân viên cảnh quan/ Landscape 30/08/2019 5 - 8 triệu
General Cashier Cum Asset Accountant 29/07/2019 5 - 8 triệu
Concierge/ Butler/Guest Relations - Supervisor 15/09/2019 Thỏa thuận
Concierge 15/09/2019 Thỏa thuận
Driver 15/09/2019 Thỏa thuận
Uniform / Linen Storekeeper / Laundry 15/09/2019 Thỏa thuận
Chef de Partie 15/09/2019 Thỏa thuận
Demi Chef de Partie 15/09/2019 Thỏa thuận
Steward/ Nhân viên tạp vụ 15/09/2019 Thỏa thuận
Cashier 15/09/2019 Thỏa thuận
Security Officer 15/09/2019 Thỏa thuận
Engineering 15/09/2019 Dưới 1 triệu
Assistant to Front Office Manager 15/09/2019 Thỏa thuận

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