Marketing Manager (incharge F&B)

- Supervise the functioning of all Marketing F&B activities, promotions, sales and costs to ensure that department profits are maximized.

- Coordinates all F&B promotions with S&M Department to ensure proper implementation.

- Establishes a clear F&B Sales kit and briefs the sales department on usage. This includes all relevant documents such as event check lists & event orders.

- Establishes the general F&B Marketing strategy, the yearly F&B Marketing Plan together with the DoFB and makes the presentation to the Board of Management.

- Establishes and presents the yearly F&B Marketing Budget to the Board of Management and follows it strictly to minimize the Department’s expenses. Gets actively involved in finding the best Printing / Advertising solutions to optimize the Company’s profits.

- Is fully responsible for the Department’s proper functioning including associated, finances and implementation.

- Communicates all promotions in a timely and professional manner to both, the Outlets and S&M Department by establishing weekly meetings and is responsible for their recording and distribution.

- Maintains a proper Customer data base in conjunction with S&M team and co-ordinates any Electronic advertising with the S&M team.

- Acts as a Customer Relation Officer and spends time with Customers / Members to establish a developing business relationship. Establishes Client satisfaction surveys and reports results to the DoFB.

- Reports all happenings of the Department to the DoFB and to the Board of Management.

- Attend all Management Meetings as required.

- Conduct, compiles, analysis market researches and reports results monthly to the DoFB. Comes up with regular proposals to adjust the overall Marketing Strategy month by month.

- Communicate with target customers and manage guests relationship.

- Contribute to the selling strategy of the group and manage the departments to increase outlets awareness.

- Understand the competitive marketplace and implement approaches to ensure the group stays competitive in the local market.

- Maintain and update F&B guests database.

- Work effectively to build relationships with colleagues in the group.

- Create and implement effective marketing schedules of Food and Beverage activities.

- Evaluate marketing promotions and produce monthly reports.

- Meal in working shift & Social Insurance, Health Insurance in accordance with current regulations of company and Vietnam Labor Code

- Total Health Care Insurance Empire Care.

- Competitive salary and benefit policies.

- Chance to take part in one of the biggest projects in South East Asia.

- Many promotion chances among the large scope of works and numerous department from the Project.

- Chance to work in an international environment, to improve English skills and many other skills.

- Chance to get many discount from the Group’s products

- Degree in Hospitality management.

- Five-star hospitality experience.

- Minimum of 2 years experience in similar position.

- Have knowledge F&B.

- With good communication skills.

- Leadership skill, work coordination, negotiation skills.

- Self motivated, confident individual.

- Passionate about delivering an exceptional guest experience.

- Manage relationships & collaboration to build and maintain effective working relationship with a diverse range of people.

- Works collaboratively with others to solve problems. Share ideas, knowledge and information with colleagues.

- Proven ability to plan and co-ordinate activities and events.

- Strong planning and organisational skills.

- Experience of managing and budgets accurately and efficiently.

- Able to prioritize and deliver to deadlines.

- Can cope under pressure with the flexibility to adapt to change.