Order taker ( Thư kí buồng phòng )

- Coordinates and ensures a smooth administrative and communication flow in the HSPK department

- Cooperate with Executive Secretary in administration and office activites

- Follow up information received from front office and other departments

- Update room status on PMS frequently in communication with Floor Supervisor

- Accomplish all administrative tasks given by the Executive Housekeeper accurately and submit in a timely manner

- Compile all overtime sheets, double-checking for accuracy, and submit final report to the Executive Housekeeper

- Create and keep a personal file on each housekeeping team member which include but not limited to: sign on sheet, evaluation, disciplinary history, training attendance records. To be kept locked, with access by the Executive Housekeeper and HK Clerk only

- Coordinate all sign-off and sign-on. Maintain a sign-in sheet to ensure all equipment is issued/returned and signed for, such as: master keys, floor keys, tools, walkie-talkie, etc

- Maintain accurate and up-to-date record keeping, to include but not limited to: Guest room checklist, Arrival, Departure, In-House list..

- Answer all telephone calls courteously and direct all incoming calls to the proper destination 

- Log all messages received on the Housekeeping Log Book

- Records and store Lost and Found items submitted to the Housekeeping office

- Maintain a clean, tidied and safe workplace; performs other duties as assigned by Management

- Bảo hiểm chăm sóc sức khỏe toàn diện Empire Care/ Total Health Care Insurance Empire Care.

- Chế độ lương, thưởng hấp dẫn/ Competitive salary and benefit policies.

- Cơ hội được làm việc tại một trong những dự án lớn nhất Đông Nam Á/ Chance to take part in one of the biggest projects in South East Asia.

- Cơ hội được thăng tiến với nhiều sản phẩm du lịch, nhiều ngành nghề đa dạng của Dự án/ Many promotion chances among the large scope of works and numerous department from the Project.

- Cơ hội làm việc tại môi trường quốc tế- phát triển kỹ năng tiếng Anh và nhiều kỹ năng khác/ Chance to work in an international environment, to improve English skills and many other skills.

- Cơ hội được hưởng nhiều ưu đãi của các sản phẩm Tập đoàn/ Chance to get many discount from the Group’s products

- Level of education: Vocational (Housekeeping)

- A minimum of 1 year experience in a similar role;

- Fair in English

- Computer: Excellent in Word, Excel, PowerPoint, Outlook

- Honest, good health, enthusiastic and hark working

- Attentive to detail

- Strong administration, planning & organizational skills