Front Desk Agent

Meliá Hồ Tràm

Quy mô :

Theo dõi Nhà tuyển dụng này

Mô tả công việc

1. Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity

2. Registers and rooms all arrivals according to established procedures

3.  Maintains intimate knowledge of departmental standards and procedures

4.  Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation

5. Maintains cashier float and ensures accurate daily report of all money received

6. Cashes hotel guest’s personal and travelers checks and assists with currency exchange

7. Keeps abreast of all modifications to accounting policies and procedures

8.  Responsible and attends to guest’s request of using the service of safety box at all times

9. Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs, and also Melia Hotels Group MAS membership programs.

10. Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Duty Manager if he/she unable to assist

11. Be familiar with other Melia Hotels and Resorts so that guest indicating any next destination on the registration card can be “sold” an onward booking to another Melia Hotels

12. Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service

13. Performs the audit balances and prepares all works for audit in an orderly fashion

14.  When on night shift, checks night report, prepare the morning report and prepare all necessary forms for the guest arrival

15. Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems

16. Maintains exemplary deportment standards of behavior and appearance and attitude as expected in a Hotel Brand

17. Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times

18. Endeavors to maintain the high standards of the hotel with particular regard to the importance of MAS member and other VIP’s and with reference to hotel and to be a health or safety hazard

19. To handle the rebate, paid out /the account transferring .

Quyền lợi được hưởng

- International working environment

- Attractive salary
- 13th month salary
- Birthday benefit
- Special room rate as per Melia Hotels International policy

Yêu cầu công việc

- College Degree or above

- Vietnamese - Excellent level, written & spoken

  English - Good level, written & spoken

- Knowledge of third language is an advantage

- Proficiency in Microsoft Office software: Word and Excel, PowerPoint

- At least 1 year in international hotels in the same position.

Yêu cầu hồ sơ

CV in English

Contact: Gửi email or Gửi email

Front Desk Agent

Chức danh Ngày kết thúc Mức lương
Nhân viên Lễ Tân 28/08/2020 Thỏa thuận
Melia Connect Agent (Nhân viên trực Tổng đài) 31/08/2020 Thỏa thuận
Ho Tram Reward Host 15/09/2020 Thỏa thuận
Nhân viên lễ tân nam - Ca đêm (GẤP) 20/08/2020 Thỏa thuận
Tuyển dụng LỄ TÂN, ĐẶT PHÒNG, CHĂM SÓC KHÁCH HÀNG, THU NGÂN 31/08/2020 Thỏa thuận
[ THE SECRET CÔN ĐẢO ] GUEST SERVICE AGENT ( X 10) 15/08/2020 Thỏa thuận
[ THE SECRET CÔN ĐẢO ] Tuyển dụng NHÂN VIÊN ĐẶT PHÒNG / RESERVATION ATTENDANT 15/08/2020 5 - 8 triệu
Front Desk Agent 31/07/2020 Thỏa thuận
Lễ tân khách sạn 15/08/2020 5 - 8 triệu
Nhân viên lễ tân 30/08/2020 Thỏa thuận
Nhân viên Lễ tân 30/07/2020 Thỏa thuận

ĐÁNH GIÁ

5.0

TỐT

5 ĐÁNH GIÁ

Chính sách nhận xét

Môi trường làm việc5/10
Chế độ đãi ngộ5/10
Địa điểm làm việc5/10
Thêm ảnh
Môi trường làm việc
Chế độ đãi ngộ
Địa điểm làm việc

BẠN ĐÃ ĐÁNH GIÁ CHO NTD NÀY

5 THÀNH VIÊN ĐÃ ĐÁNH GIÁ

Sắp xếp đánh giá