• To appear on duty at the time specified on the departmental roster in the company uniform, correctly attired, including name badge

• To demonstrate pride in the workplace, display a pleasant manner and personal appearance and positive attitude at all times when representing the hotel thus identifying a high level of commitment.

• To portray an outstanding stance at the main entrance to the hotel creating a memorable first impression for all visitors and guests

• To promote efficiency, confidence, courtesy and an extremely high standard of social skills.

• To Handle guest luggage by transporting it from the vehicle to the luggage trolley, taking extra care with all luggage handled.

• To liaise with taxi services to ensure a fast efficient service to hotel guests.

• Co-ordinate all traffic flow along the Hotel Drive way

• To ensure that the main entrance, Drive way and Car park is kept clear and clean at all times.

• To coordinate the departure of guests and group departures, liaise with Bell Captain

• To recognize regular, return guests, Melia Rewards Guests and VIP's

• To have a sound understanding and extensive knowledge of City, providing directions when necessary.

• To be aware of Hotel Outlets and promoting them to guests when appropriate

• To generally promote and ensure good inter-departmental relations.

• To adhere to Company and Hotel rules and regulations at all times.

• To participate in any Training/Developments schemes as recommended by senior management.

• To ensure the baggage room and cloakroom are properly maintained. Keeps them clean and in order before going off duty on each shift

• To report in the Duty Log daily matters of importance.

• Be aware of any suspicious packages and report immediately to DM and Security.

• Be fully conversant of the Hotel Health and safety and fire procedures

• To perform other duties assigned by the Superiors.

- Attractive salary
- 13th month salary
- Birthday benefit
- Special room rate as per Melia Hotels International policy

- Attractive appearance 

- Good communication in both Vietnamese and English