Quy mô :
Phòng Nhân sự
Không liên hệ Phòng Nhân sự
Ấp Hồ Tràm, Xã Phước Thuận, Huyện Xuyên Mộc, Tỉnh Bà Rịa – Vũng Tàu
Mô tả công việc
1. Reports to work on time in proper uniform and well groomed.
2. Handles Room Service orders and telephone calls. Utilizes the guest name whenever possible.
3. Takes over duties from previous shift and read the daily logbook.
4. Gives the highest quality of service to all guests.
5. Maintains a friendly yet discreet manner with all guests when greeting, answering them and throughout their telephone experience.
6. Understands all food and beverage items offered, including ingredients, methods of preparation, and proper service.
7. Keeps mise en place of all menus in good quality and quantity.
8. Picks up the guest list (including allergy, special requests, meal plan, etc...) before every service.
9. Organizes prompt trolley and tray pick up after each order.
10. Prepares amenity program according to guest occupancy and needs.
11. Follows the correct and consistent service techniques for various meal periods as set out by management.
12. Controls usage of all the food and beverage items appropriate usage of equipment, tools, and service equipment.
13. Makes sure that silverware/ tableware are clean, stocked to capacity and remove any damaged silverware/ tableware and return it to the Stewarding department.
14. Be responsible for checking set-up, service & breakdown of the room service area.
15. Accepts customer orders efficiently and ensure the customers are served quickly (20 min as a maximum).
16. Once in room set-up the table properly and display the order.
17. Ensures that all customers are charged correctly, present the bill and take payment or signature.
18. Communicates with all guest to ensure quality satisfaction with both food and service.
19. Applies up-selling techniques whenever possible.
20. Communicates with management, kitchen staff, and serving staff to ensure effective delivery.
21. Performs in accordance with Melia Yangon employee rules and regulation handbook.
22. Performs other duties assigned by the Superiors.
Quyền lợi được hưởng
- Attractive salary
- 13th month salary
- Birthday benefit
- Special room rate as per Melia Hotels International policy
Yêu cầu công việc
EDUCATION AND TRAINING: Bachelor Degree
SPECIFIC KNOWLEDGE: Secretarial
WORK EXPERIENCE IN OTHER COMPANIES (IN CASE OF EXTERNAL SELECTION): At least 1-year experience in similar position
WORK EXPERIENCE IN SOL MELIA (IN CASE OF INTERNAL PROMOTION): At least 1-year experience in administration or guest service job.
Yêu cầu hồ sơ
Contact: Gửi email or Gửi email
|Chức danh||Địa điểm||Ngày kết thúc||Mức lương|
|Revenue & Reservation Manager||30/04/2019||Thỏa thuận|
|Mar-Com Manager (Based in HCMC)||30/04/2019||Thỏa thuận|
|Senior Sales Manager ( Based in HCM)||30/04/2019||Thỏa thuận|
|Bartender/ Barista||30/04/2019||Thỏa thuận|
|Demi Chef - Western||30/04/2019||Thỏa thuận|
|The Level Manager||30/04/2019||Thỏa thuận|
|The Level F&B waiter||30/04/2019||Thỏa thuận|
|Chef de partie - Western||30/04/2019||Thỏa thuận|
|Reservations Agent||30/04/2019||Thỏa thuận|
|The Level FB Captain||30/04/2019||Thỏa thuận|
|Head of Kitchen||30/04/2019||Thỏa thuận|
Đánh giá nhà tuyển dụng
|Thống kê kết quả liên hệ của nhà tuyển dụng||Số lượt||Thời gian liên hệ gần nhất|
|Liên hệ thành công||2||21:24 10/10/2018|
|Liên hệ không thành công||0||Chưa có|
|Không chuyên nghiệp||0||Chưa có|
THÔNG TIN LIÊN HỆ
Địa chỉ: Ấp Hồ Tràm, Xã Phước Thuận, Huyện Xuyên Mộc, Tỉnh Bà Rịa – Vũng Tàu
Điện thoại: +84 254 378 9000